Feb 6, 2021 11:43:16 PM by Humaira J
Hello,
I signed up through Google sign in, and now I'm unable to change the name. There's no option of changing name when I click on tab "Contact Info" in Settings. I want to change the spelling of my name which isn't in line with my ID Card.
Could anyone please help me regarding this?
Thanks.
Solved! Go to Solution.
Feb 7, 2021 01:35:34 AM by Nikola S
Hi Humera,
Thank you for reaching out to us. I checked but could not replicate the issue you are experiencing. Could you please clear your cache and cookies or log in with another browser to check if the issue still persists?
To change your name Go to Settings › Contact Info. Let us know if you need further assistance.
Feb 7, 2021 01:35:34 AM by Nikola S
Hi Humera,
Thank you for reaching out to us. I checked but could not replicate the issue you are experiencing. Could you please clear your cache and cookies or log in with another browser to check if the issue still persists?
To change your name Go to Settings › Contact Info. Let us know if you need further assistance.
Feb 12, 2021 08:50:33 PM by Myfitnessfolks C
Hai
I am experiencing the same name issue and I did what you said to do, still I am unable to see the contact info page in my two broswers. could please help me out with any other solution.
Thank you.
~~Alle
Feb 12, 2021 10:42:09 PM by Joanne P
Hi Alle,
I've shared your concern with the team. One of our agents will reach out and assist you directly via a support ticket.