How do I raise a support ticket?

[9d811637]

I'm trying to solve what seems to be a strange account issue that's preventing me apply for jobs, despite having a good balance of connects. I've been round and round the apparently endless loop of trying to work out how to ask someone for support with this. Any advice?

[PradeepH]

Hello Romily,

I am sorry to hear about the issue applying for jobs and the trouble reaching out to our support team. I understand how frustrating this can be. A quick way to contact support is by clicking the "Get Support" button that shows at the bottom right corner of the Upwork Help page. You will be asked what type of account you need help with and to describe your issue or questions. Please select the best option for your situation. If you’d like to speak to an agent, you can request that via the chatbot. If you have some general questions about using Upwork or are looking for advice, feel free to post here in the Community.

- Pradeep