I am not receiving the verification email and hence cannot set up my profile

[#1]

I've made an account with Upwork and I am stuck at the verification of my email step because I am not recieving any verification mails. I've tried for hours on end but even after requesting multiple resends, the mail just won't come. 

I've checked the junk folder and the spam folder and contact Gmail support too, and they tell me the mail never reached their servers. 

Can somebody help me resolve this issue please!

**Edited for Community Guidelines**

[#2 · Accepted solution]

Hi Bhargav, 

Please try resending the verification email again and let me know if you`re still not receiving it. Thank you.

[#3]

Yes i recieved it now thank you!!!

[#4]

I am also not receiving my verification email. It is not in my spam or junk folders. The site is glitching (not sure if it's because I'm not verified) amd I cannot access any support!

[#5]

Hi Jennifer,

One of our team members will reach out to you directly to assist you with your email verification process. 

Thank you for reaching out to us.

[#6]

Hi can someone please help?

I am not recieving the verification email what should i do?

[#7]

Hi Ivanne,

Thank you for your message. I'll have one of our customer support agents reach out to you directly and assist you further.

Thank you,

Pradeep

[#8]

Hi if you could do the same for me please. I'm trying to set up an account but not getting any verification email 

[#9]

hi im also not recieving my verification email

[#10]

Hi Yamin,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

[#11]

Hello, i'm having the same problem. I'm blocked from sending more verification emails 

[#12]

Hi Fadil,

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[#13]

hi, i am not receiving verification email from upwork. I have signed up. Please help.

[#14]

Hi Ahmed,

I checked and it seems that the email for the verification was already sent successfully to your email account. Please check your Spam/Junk folder in case the email went there.

Thank you.

[#15]

Thanks! It's solved.

[#16]

I've made an account with Upwork and I am stuck at the verification of my email step because I am not recieving any verification mails. I've tried for hours on end but even after requesting multiple resends, the mail just won't come. 

I've checked the junk folder and the spam folder and contact Gmail support too, and they tell me the mail never reached their servers. 

Can somebody help me resolve this issue please!

[#17]

Hi Mohammad,

I checked your account and it looks like the email address currently on file is verified. Are you trying to update your email address? If so, could you please click on my picture next to this post and send me a private message with the email address you're trying to add?

Thanks!

[#18]

Hi. I'm having the same problem. My email address is **Edited for Community Guidelines**. I've tried many times to receive a verification email after it keeps saying "we just sent a verification email". I've checked my junk folder and I've checked my "other" folder and still got nothing. Please help me.

[#19]

Hi Darron,

It looks like you were able to verify your email address! If you need any further assistance please let us know.

[#20]

I am facing same problem too. I registered my Upwork account with  **Edited for Community Guidelines** but have not yet received the verification e-mail even after waiting for hours and checking the spam box after trying multiple times "resend verification e-mail" option. What can I do now?

[#21]

Hi Syed,

I checked and it seems that the email for the verification was already sent successfully to your email account. Please check your Spam/Junk folder in case the email went there.

[#22]

Hi Nikola S

I've been struggling for to days just to get an verification email and i'm still not getting it.

Can you please help me?

[#23]

Hi, I'm not getting any verification email even after re-sending it so many times
**Edited for Community Guidelines**. Could you please help? Thanks

[#24]

Hi Kelvin,

Someone from our team will reach out to you via support ticket in order to assist you further.

[#25]

Get verification link once but not verfied the account. Now it's stuck on verify screen and resend is nor working.