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Jessa Beth's avatar
Jessa Beth S Community Member

I end contract and payment is pending

Hi,

I am a little bit worried regarding this matter I caused. This is my first client. She paid the 1st milestone and the 2nd one is still pending. Little did I know I ended the contract assuming everything is done already. Is there a chance a pending payment will go through even if I ended the contract? And I badly needed her feedback. I hope you could help me. Thank you
4 REPLIES 4
Preston's avatar
Preston H Community Member

re: "I end contract and payment is pending"

 

Hourly contract:

That's fine. When you end a contract or who ends a contract has no impact on the freelancer getting paid for all of the time that she logged.

 

Fixed-price contract:

If a FREELANCER closes a contract AFTER work has been released, but while money is stil in the "pending" box, then that is fine. The money is still going to go to the freelancer. If a freelancer ends a contract before the money has been relased to the freelancer (the money is still in the "Work in progress" stage), then the escrow money goes back to the client.

Jessa Beth's avatar
Jessa Beth S Community Member

Thank you for your response.

If I end the contract can the client still send feedback to me?
Preston's avatar
Preston H Community Member

re: "If I end the contract can the client still send feedback to me?"

 

Yes.

 

If you end the contract, the client is notified that you have done so, and the client is asked to leave feedback. The client has a 14-day window during which they may leave feedback.

 

The client may choose to not leave feedback at all. Or the client may no longer be paying attention to messages from Upwork, and may never notice the invitation to leave feedback.

Umesh's avatar
Umesh K Community Member

I am facing the exact same issue. Can you please help?

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