Nov 19, 2019 09:25:18 AM by Debra M
I am new to Upwork and linked my bank accounts for payments from clients. I have been charged $49.99 for something that I did not authorize. I would like the customer service number please.
Nov 19, 2019 10:08:52 AM by Bojan S
Hi Debra,
I checked and don't see any such charges on this account you use to post in the Community. However, I believe there may be another account you've registered on the platform. We'll have one of our agents reach out to you directly and sort it out.
Thank you!
Nov 19, 2019 10:12:29 AM by Debra M
Nov 19, 2019 02:05:02 PM by Bojan S
Hi Debra,
I saw that you've spoken with one of our agents on the phone and the issue was sorted out. If you have any follow up questions, please let us know here or via the support ticket created after the phone call.
Thank you!