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zohoun
Community Member

New on upwork

Good evening. I hope you are well. I have a little concern. I had a $ 10 contract. after the task, I validated and terminated the contract. unfortunately I don't see the $ 10 but upwork says that I won $ 10 on my profile. helped me😢
1 REPLY 1
BojanS
Community Manager
Community Manager

Hi Zohoun,

 

When a client releases a milestone payment, it goes through a 5-day security period, and will show under the Pending tab of your Overview page (Reports > Overview). During the 5-day security period, it gives the system time to process and clear the payments. Please read this article for more information about Fixed-Price Protection.

 

Thank you!

~ Bojan
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