Jul 22, 2020 10:38:41 AM by Seyum D
Jul 22, 2020 12:19:08 PM by Bojan S
Hi Seyum,
I checked and can confirm that a withdrawal you're referring to was successfully processed on our end. Please know that Direct to Local Bank transfers take between 2 to 5 business days. If it hasn't reflected on your account after 8-business days, please reach out to us so that we can issue a trace for you. You can check out this article for more information about fees and timing associated with the Direct to Local Bank method.
Jul 28, 2020 12:37:09 AM by Seyum D
Jul 28, 2020 01:27:24 AM by Avery O
I'm sorry to learn that, Seyum.
A member of the Customer Support Team will reach out to you to assist you further with your concern.