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Community Member

Privac police and my documents

I was recently asked for documents to verify my identity, and this has me a little worried about privacy. Will these documents be stored at UpWork or on the site somewhere after I submit them? And will I be able to check out my personal data (such as passport information) after submission?

Community Member

Hi Boris,

All confidential information, such as identification documents and banking details are encrypted and stored securely and used by Upwork only to process payments, verify your identy and/or your location. We do encourage users to set up secure passwords, security questions and excercise General Electronic Security to prevent any unauthorized access to their accounts. Uploaded documents are not saved on your account so you will not be able to go back and check your submissions after you submit a required document to us.

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