Aug 4, 2019 08:41:31 PM by Dee I
Hi I've recently accidentally closed my freelance account, I was meant to close a team which i created, but instead accidentally closed my whole account. I would like to re-instate if possible thank you.!
For any details please PM me and ill be happy to provide.
Thank you.
Solved! Go to Solution.
Aug 6, 2019 05:44:20 PM by Avery O
Hi Dee,
I apologise for not being able to get back to you soon. Your old account has been reinstated.
Aug 4, 2019 09:10:43 PM by Avery O
Hi Dee,
I was unable to locate your old account. You can send me a private message by clicking on my name so that I can look into this, and assist you further.
Aug 4, 2019 09:24:19 PM by Dee I
Hello Avery and thanks for getting back.
This is my client account, however the account in question is my freelance account, i'd love to send you over the details however had some issues which ill outline below.
I've followed your instructions by clicking on your name and clicking "Message" on your profile however keep getting the following message:
"You do not have sufficient privileges for this resource or its parent to perform this action.
Click your browser's Back button to continue."
Thanks Avery!
Aug 5, 2019 09:02:43 PM by Dee I
Hi Avery,
Got the message and sent a reply. Let me know if you need any further info! 🙂
Thanks!
Aug 6, 2019 05:44:20 PM by Avery O
Hi Dee,
I apologise for not being able to get back to you soon. Your old account has been reinstated.
Aug 6, 2019 06:16:57 PM by Dee I
Hello Avery,
Thank you so much for helping out with this. Much appreciated!
Warmest Regards,
Dan
Oct 18, 2019 04:51:09 PM Edited Oct 18, 2019 04:54:24 PM by Phuong N
Hi Avery,
My brother did not know about the policy that user cannot create another account, that's why he has closed his old account and intended to create a new one. But he realized that will be violated the policy. Therefore, could you please help me re-open his old account? Please grant me permission to send private message to you. I'll send you his user id. Thanks for your help.
Regards,
Phuong
Nov 8, 2019 07:55:02 PM by Avery O
Hi Phuong,
I'm sorry I missed your post. I'll go ahead and send you a private message so that I can assist you further.
Nov 27, 2019 10:16:33 PM by Priyank D
Hello Avery,
I've recently accidentally closed my freelance account, I was meant to close a client which I created, but instead accidentally closed my whole account. I would like to re-instate if possible thank you.!
For any details please PM me and ill be happy to provide.
Thank you.
Nov 27, 2019 11:07:56 PM by Avery O
Hi Priyank,
It looks like your old and new account have the same email address associated with it. Please close this new account where you are posting from, and I will go ahead and reinstate your old account once I confirm that the old account is closed.
Nov 28, 2019 12:55:39 AM by Avery O
Hi Priyank,
If you are reading this, please know that your old account has already been reinstated.
Mar 18, 2022 01:09:18 PM by Biren S
Hi Avery,
I accidently closed my agency account while trying to close my client account for same email.
Can you please help to reactivate my agency account?
Mar 19, 2022 12:40:43 PM by Luiggi R
Hi Biren,
A Customer Support Team member has reached out to you through this support ticket to assist you further with your concern.
Feb 7, 2020 05:30:48 AM by Ahmad F
I have closed my upwork account some days ago. I want to re-activate this account at same id. I just created another account on same id to ask this.
Feb 7, 2020 05:40:57 AM by Goran V
Hi Ahmad,
Our team will reach out to you as well and assist you further with your account. Thank you.
Jan 14, 2020 11:20:49 PM by Issabelle B
Hello Avery,
I accidentally closed my account with funds still inside that account. Please help me retrieve it. I can't seem to message you privately
Jan 14, 2020 11:28:51 PM by Goran V
Hi Issabelle,
One of our team members will reach out to you via ticket as soon as possible and assist you further with your account. Thank you.
Jul 22, 2021 07:37:45 AM by Heather T
Hello, Goran!
I recently closed my account here at Upwork but I'd like to re-open it again. I'll make sure to close this new account once the old account has been recovered. Thank you!
Jul 22, 2021 08:29:00 AM by Andrea G
Hi Heather,
Could you please click on my picture next to this post and send me a private message with more info about the account you need help with?
Oct 23, 2023 08:30:26 AM by Gamemodeace S
I have same problem I closed my account accidentally could ypu please reopen it
here my username:Roman Junior
Oct 23, 2023 10:35:31 AM by Arjay M
Hi There,
I've checked the username you shared, but I couldn't find a profile. Could you please click on my name and send me a PM with the email address associated with the account you need assistance with? I'll have it reviewed, and we'll go from there.
Additionally, please remember that users can only have one account, and several violate the Upwork TOS. Looking forward to your message.