Regarding "There was a failure to verify your Security Answer"

[4962d0fd]

This happened to me when I tried to reach the settings option. This is what it was showing even though I gave the correct answer and when I reset it via email, even though it was set I couldn't go back to the setting, the same issue was showing up again and again. I don't know what to do now....

Thanks & Regards

Abu Nayem Bipul

[PradeepH]

Hi Abu,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

- Pradeep

[4962d0fd]

Thank you so much Mr. Pradeep H

[4962d0fd · Accepted solution]

Dear Upwork Support Team,

I express my gratitude to you for resolving my recent issue quickly and efficiently. Your assistance has been invaluable, and I appreciate your dedication to customer satisfaction.

Thank you for your outstanding support.

Regards,
Abu Nayem Bipul