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shwetalodhi
Community Member

Taking very long to upgrade

I tried to upgrade to plus membership but even after adding the payment method, it is just saying "your monthly renewal is currently being processed. Check back in few hours." Why it is taking so long to upgrade?

1 REPLY 1
AleksandarD
Community Manager
Community Manager

Hi Shweta,

 

I'm sorry for the inconvenience this has caused you. I shared your concern with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.

 

Thank you.

~ Aleksandar
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