I am facing a massive delay in my job feed since 30 hours. i.e. I received only 5-6 job feeds in last 10 hours. Is there any body to solve the issue???????????. Very sad with this unexpected happening.
Moreover, I am a new freelancer using free connects, is the problem is due to free period???
Anyhow would be very thankful to resolve the issue what so ever is the reason behind.
Just to confirm that our team is investigating this further as we speak and thank you for the additional information. I will share it with our team and once we have more details, we will post an update here. Thank you.
Thanks Goran V,
I have followed your instructions and found much better results but not to optimum level. It was more accurate with the job feed before the issue occured even I have not saved the job search. I think issue required to be considered for resoution.
We've shared your account information with the team that's looking into this issue and will keep you updated via the support ticket that's been created.
"MY FEED" is also not updating correctly. It show older jobs post like 30 minute ago or 2 hour ago.
It's not working as it used to be.
One of moderator said me in this topic, that one of agent will reach me for this problem..
but neither the agent reached and nor a ticket created by a agent for this issue.
Kindly please help! because submitting on older post like this will resulting me as waste of connect which is very valuable, not for free. I hope you understand my problem!
My job feed is not updating. I have complained earlier as well and I was told that a ticket agent will contact me and resolve the issue. However, no one from upwork support has contacted me yet.
Hi Zeeshan ,
I have checked your ticket and rest assured our team will update it with additional information as soon as possible and will assist you further. Thank you for your patience.