Unable to download attachments (agora-file-storage server)

[antonioriosg]

Good night everyone,

I can't download attachments from the clients' posts. I can follow external links though, but I can't download attachments of any kind.

The error in question is:

Can't find IP address on server agora-file-storage-prod.s3.amazonaws.com.

DNS_PROBE_FINISHED_NXDOMAIN

[JoanneP]

Hi Antonio,

Could you please try using a different browser or clear your cache and cookies first before retrying? If the issue persists, please let us know. Thank you!