Jul 28, 2019 12:38:49 PM by Mikala O
I’ve been unable to login for a couple of days now. I continually get a screen saying We can’t complete your request now, try again later, etc. I’m also unable to follow the support link for longer than 1 or 2 seconds before it jumps back to the error page, so I'm not even able to officially submit the issue. Nothing is reported to be down on the status page and I'm not sure how else to contact someone, so any direction is appreciated.
Jul 28, 2019 03:55:45 PM by Joanne P
Hi Mikala,
Please clear your cache and cookies or try a different browser. If the issue persists, please let us know so we can investigate further. Thank you.
Jul 28, 2019 06:57:48 PM by Mikala O
Jul 28, 2019 07:58:49 PM by Avery O
Thank you for updating us, Mikala. I have shared your account information with the Customer Support Team, and they will get in touch with you to assist you with your account. I apologise if this has caused you any inconvenience.