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763d021c
Community Member

Upwork Desktop App

Is anyone else's desktop app stuck at 'please wait while we check your browser,' and how do you resolve this?

 

5 REPLIES 5
g_vasilevski
Retired Team Member
Retired Team Member

Hi Rita,

 

Could you please try to reinstall our Desktop app? If you're still experiencing the same problem after this, let me know here. Thank you.

~ Goran
Upwork

Hi Goran,

 

I have reinstalled it twice but still facing the same issue.

 

Hi Rita,

 

I can see that one of our agents reached out to you already regarding this issue. You can access that ticket by going here. One of our agents will update your ticket and assist you further. 

~ Joanne
Upwork
763d021c
Community Member

Hi Joan,

 

Unable to access the ticket via the link you have provided, and the issue is yet to be resolved. Is there anything else I can do because I am currently unable to work?

 

Thank you.

Hi Rita,

 

Please log in via another browser to access your ticket section or feel free to follow up directly from the email notification that was sent to you. Thank you.

~ Goran
Upwork
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