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Community Member

VAT no. is not approved


Tried several times to add VAT no. with and without country code but with no luck.

On Vies site my VAT no. is valid.

See attch.


Plaese help.


**Edited for community guidelines**

Community Member

It is approved now so thank you if someone from Upwork team was involved ))


View solution in original post

Community Member

It is approved now so thank you if someone from Upwork team was involved ))


Community Member

I got thé samedi issue for several months and finally got my vat n. approved. But I can't get reimbursed from the previous jobs done.
What has to be done to get credited Black?
Retired Team Member
Retired Team Member

Hi Frank,


Upwork will charge VAT on any invoices created before and during the validation process. We can't refund you this amount. You may be able to claim credit for such amounts on your VAT return; please check with your tax advisor. To learn more about VAT, check out this Help Article. Thank you.

~ Goran


there is no way to claim back to IRS some amounts collected by a
"customer". Not reimbursing this VAT is not appropriate in terms of
accounting and should create dysfunctional operations in yours. Could you
please check again on your side how this situation can be solved before the
end of the year ?

Best Regards,
Community Member

Hi I have the same issue, my VAT number is not approved and I have tried multiple times. Could someone from Upwork help me with this?

Community Manager
Community Manager



We’ll have one of our agents reach out to you via a support ticket to assist you with adding your VAT number. 


Thank you for reaching out to us. 

~ Bojan
Community Member

I have the same problem, VAT not approved, but there is NO WAY to contact support, the possibility to raise tickets is lost... Why? Where was it moved? Can someone help?


Hi Crisan,


We saw your post in the community and converted it into a support ticket to give it the attention it deserves. Rest assured that one of our agents will be reaching out to you on this page with further assistance in completing your Tax Information.


~ Arjay
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