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Video Verification issue

Active Member
Vladimir C Member Since: Jan 25, 2019
1 of 4

I have done video chat for my new account 3 days ago.

Btw I haven't any result from upwork about video verification yet.

ovder 48 hrs and over 72 hrs.

What's up?

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2 of 4

Hi Vladimir,

 

Thank you for reaching out to us. I'll follow-up with the team about your concern and they will review your ticket and reach out to you directly with an update. Thank you for your patience.

~ Bojan
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Active Member
Kerra C Member Since: Jan 26, 2019
3 of 4

Did you get approved yet? I'm in the same position. 

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
4 of 4

Hi Kerra,

 

I apologize for the delay in receiving an update. I checked your ticket and looks like you reached our support team just recently about this concern. I’ll follow up with the team that’s handling your case and they’ll update you directly as soon as possible. Thank you for your patience. 

~ Bojan
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