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4de2e000
Community Member

billing method issues

Hi Goran,

I'm having problem addign the biiling method. I'm trying to add a mastercard, visa , but this error pops up:
"We are unable to authorize your card. Kindly contact with your Issuing Bank." 

i have tried 2 accounts both were active for online transactions. i have contacted my bank they said all is ok from our side. they said their is an issue with merchant side(upwork side).

Can you please help me out.

Kind regards

2 REPLIES 2
g_vasilevski
Retired Team Member
Retired Team Member

Hi Hamza,

 

One of our team members will reach out to you via ticket as soon as possible and will assist you further with your billing method. Thank you.

~ Goran
Upwork

ok

 

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