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e1fac931
Community Member

confused about payment

My earnings for a completed job was $144, but only $136 was transferred to my bank. Why was $144 not transferred instead? 

3 REPLIES 3
AndreaG
Moderator
Moderator

Hi Lynn,

 

I checked and it looks like you had other funds previously available in your account which you withdrew along with the first milestone of the contract you're referring to. Please check your Transaction history and adjust the Statement Period for the details. The remaining funds from your contract are still available on your account, feel free to withdraw them.

~Andrea
Upwork
e1fac931
Community Member

Sorry, but I'm still confused. Could you please instruct me on how to withdraw the remaining funds?

Lynn, earnings are automatically withdrawn to your primary payment method based on the Payment Schedule you choose. To update or change your Payment Schedule, go to Settings > Get Paid. For withdrawing your funds manually you can use the Get Paid Now button located on the same page.

 

~Andrea
Upwork
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