My firm would like to hire a freelancer for our first project. Once we have hired the freelancer, can we communicate with them via email? We use a "culture index" survey with our employees/coworkers to see how each works best. I need to send them a link to the questionnaire and their sign on would be their email address. Can I request their email address for this purpose?
While we recommend keeping communication on Upwork, it's allowed to also use other means to communicate with Freelancers. All payments need to be made on Upwork, however.