Sep 2, 2019 01:19:29 AM by Andrii P
good day.
Last week, the Upwork sent me a letter saying that the money from my account is being transferred to the Payoneer account and please confirm this.
I did not plan this and I want the money to remain on the Upwork account (for buying connections).
How can I cancel this transfer? I contacted the Payoneer support service, but did not receive a response.
Thank you in advance
Sep 2, 2019 01:32:41 AM by Goran V
Hi Andrii,
Your funds have been successfully withdrawn, unfortunately at the moment, we can't reverse a withdrawal. Purchasing connects can vary based on your location, but all Upwork users will be able to purchase Connects with a credit card or prepaid card. Thank you.
Jul 1, 2020 02:36:27 PM by Mohamed E
I have the same problem as Andri. I would like to cancel the transfer to Payoneer account and I still have 2 days till the money be transferred can you please cancel it. Payoneer said I can still cancel it through you
Jul 1, 2020 03:26:40 PM by Bojan S
Hi Mohamed,
We'll have one of our agents reach out to you via a support ticket to assist you with your request.
Thank you for reaching out to us.