Mar 13, 2022 05:20:37 AM by Charbel A
there's one chat that I'm stuck with and can hide it, neither on the website nor on the app. the usual 3 dots that should appear next to the name don't appear anymore, any ideas?
Mar 13, 2022 07:42:40 AM by NikolaS N
Hi Charbel,
Thank you for reaching out to us. Could you please clear your cache and cookies or log in with another browser?
If the issue persists please share a screenshot from your end so that we can assist you accordingly.
Mar 13, 2022 03:21:07 PM Edited Mar 13, 2022 03:29:51 PM by Avery O
I cleared the cache, cookies and nothing happened!!! i signed to a different browser and still stuck with the chat... i used to hover next to the name and three dots appear with the option to HIDE, now it just disappeared!!!
i attached a screenshot
**edited for Community Guidelines**
Mar 13, 2022 03:39:40 PM by Avery O
Hi Charbel,
It appears that this is the only Message Room you have in your Upwork Messages. I'll check if this is by design, and our team will come back here once we have information.
Mar 13, 2022 07:04:08 PM by Avery O
Hi Charbel,
The team has confirmed that this experience is by design. We are slowly rolling out a new version of Upwork Messages, and once you're part of the experience, you will be able to hide all Message Rooms.
Mar 13, 2022 07:34:39 PM by Charbel A
is this a new design? Because I never had this issue before!!!! I always HIDE a chat when i finish from the contract