Jul 23, 2019 04:23:15 AM by Winona C
After their registration is accepted, a new freelancer receives 20 free Connects to help get them started.
Why I didn't received mine?
Solved! Go to Solution.
Jul 23, 2019 04:47:15 AM by Goran V
Hi Winona,
The reason why you haven't received 20 connects is because your account is not new. You have signed up on Upwork long before this change was announced. Only new freelancers who are accepted will receive 20 connects, thank you.
Jul 23, 2019 05:00:45 AM by Winona C
If I registered a long time ago, why I shouldn't have a free connects left in my account at least? Just to help me start up and find a job. Does it expire or what?
Aug 25, 2019 11:51:29 PM by Marauly A
Hi, Goran.
I also was not able to receive my 20 free connects. If you could kindly assist.
Thanks!
Aug 26, 2019 12:03:11 AM by Goran V
Hi Marauly,
Unfortunately you`re not eligible to receive the 20 connects you`re referring to. 20 connects are awarded to new freelancers once their application is accepted.
If you have any additional questions let me know, thank you.
Apr 13, 2020 04:21:09 AM by Mohit S
Hi,
I also did not received my 20 free connect as a new user. if you could assist me.
Thanks
Mohit
Apr 13, 2020 04:26:44 AM by Goran V
Hi Mohit,
Please keep in mind that only new freelancers will receive 20 connects. Unfortunately, since your account is older you won't receive the 20 connects. Thank you.
Apr 13, 2020 04:52:01 AM by Mohit S
Hi Goran,
thank you for the quick reply.
i am sorry to say that i created the account approx 6-7 days ago.
i am using this first time.
thanks '
Mohit
Apr 13, 2020 07:02:59 AM by Goran V
Hi Mohit,
The account you`re posting from is older. Are you referring to another account? If yes, please reach out to me via PM (with more details about the account) so that I can assist you further. Thank you.
Apr 13, 2020 07:09:11 AM by Jennifer M
Mohit S wrote:Hi Goran,
thank you for the quick reply.
i am sorry to say that i created the account approx 6-7 days ago.
i am using this first time.
thanks '
Mohit
That's really interesting because Upwork thinks it was created in 2014. So odd.
Jun 6, 2020 11:37:06 PM by Narendranath G
Jun 7, 2020 01:14:27 AM by Aleksandar D
Hi Narendranath,
The reason why you haven't received 20 free Connects is because your account is not new. You have signed up on Upwork long before this change was announced. Only new freelancers who are accepted will receive 20 free Connects.
Thank you.
Sep 8, 2021 09:18:40 AM by Sonaira c
i have recieved reply from my client after sending proposal to him, but i didnot recived connects?
Sep 8, 2021 10:19:53 AM by Bojan S
Hi Sonaira,
Are you referring to the proposal you've submitted today? If so, then please allow up to 24hours for free Connects to be awarded to you.
Thank you!