unable to send proposals

[2c59d0b1]

Hi, I just joined the platform and got approved but when I try to send proposals I get this message: "Your profile is being reviewed. It must be approved before you can submit a proposal."

**Edited for Community Guidelines**

Why is that so yet my account is approved? attached is a screenshot of the issue. someone help me please.

[NikolaS]

Hi Terence,

Thank you for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page.

[2c59d0b1]

Hello Nikola, I've checked and there is no ticket open. Kindly open the ticket for me.

[2c59d0b1]

Hello Nikola, up to date I have not received any assistance. No replies to my ticket. What is happening?

[759e32fa]

Hi Terence,

Apologies for the delay as our support teams are currently experiencing a higher number of contacts than usual. Rest assured the team will address your concerns and questions in the ticket as soon as possible.