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ehabdarrag28
Community Member

verify problem

Hello  i am freelancer and i verified my account by video call with you last week  now i wanted to buy new connects so i tried to add my father visa card because i have no money in my visa so i tried to use my father visa card because i can't put money these days in the visa banks here are closed . when i add my father payment method you need me to verify again verify for what ? this is my account but i want to use his visa card and i have all it's details what's the problem now ?

1 REPLY 1
AveryO
Community Manager
Community Manager

Hi Ehab, 


When adding a credit card as a billing method, in some cases, users will be asked to verify their billing method. Here is more information about the verification process for credit cards. 


~ Avery
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