Nov 5, 2021 11:24:27 AM by Ivan K
I've been getting the error message ERR_TOO_MANY_REDIRECTS when I try to login to the main upwork website.
I've tried clearing my cache, logging in on another device and trying on another browser to no avail.
Solved! Go to Solution.
Nov 5, 2021 12:04:19 PM by Goran V
Hi Vanya,
One of our team members will reach out to you via ticket as soon as possible and will assist you further. Thank you.
Nov 5, 2021 12:04:19 PM by Goran V
Hi Vanya,
One of our team members will reach out to you via ticket as soon as possible and will assist you further. Thank you.
Feb 11, 2022 03:57:50 AM by Marius P
Hello Goran,
I am getting the same error message "www.upwork.com redirected you too many times." once I try to access my profile settings. Can you help me?
Feb 11, 2022 05:31:47 AM by Andrea G
Hi Marius,
Could you please try clearing your cache and cookies or logging in with a different browser to see if the issue persists?
Feb 13, 2022 11:40:57 PM by Marius P
Andrea,
Thank you for advice, however still cannot access the settings and getting the same error message.
Regards,
Marius
Feb 14, 2022 12:25:04 AM by Pradeep H
Hi Marius,
One of our team members will reach out to you via ticket as soon as possible and assist you further.
Thank you.
Pradeep
Oct 3, 2022 02:45:22 PM by Arjay M
Hi Anthony,
Could you please try using a different browser or the incognito mode of your current browser? You may also try clearing your browser’s cache and cookies. Also note that we only officially support the latest two versions of Google Chrome, Microsoft Edge, Mozilla Firefox and Apple Safari. Let us know if the issue persists and we'll look further into that for you.
Aug 6, 2023 10:09:57 AM by Brian H
I am also getting this although I am using app so cannot clear cache and cookies.
Oct 22, 2022 05:17:44 AM by Lauris M
Hi, I am having the same issue when I try to download a certificate of earnings
Oct 22, 2022 08:06:21 AM by Annie Jane B
Hi Lauris,
Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.
Nov 2, 2022 08:00:44 AM by Christine S
I am also having the too many redirects issue. The system is also not letting me accept contracts. I've tried using a different browser to no avail.
Nov 2, 2022 10:14:31 AM by Nikola S
Hi Christine,
Thank you for reaching out to us. Could you please share a screenshot from your end so that we can look into this further and assist you accordingly?
Nov 12, 2022 02:16:33 AM by Charisse D
Hi I am trying to download a cert of earnings but am receiving the error:
Nov 12, 2022 05:04:02 AM by Annie Jane B
Hi Charisse,
Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.
Nov 19, 2022 06:03:30 PM by Deepesh R
I am also getting "www.upwork.com redirected you too many times." every time I login; I have tried deleting cookies and other stuff - still cannot login.
Nov 19, 2022 10:05:40 PM by Pradeep H
Hi Deepesh,
Thank you for your message. Could you please confirm if you have tried using a different browser as well?
Thank you,
Pradeep
Jun 12, 2023 09:11:01 PM by Gregory M
Hello
I have the same issue: too many redirect
I tried to clear cookies and in incognito mode.
It worked well 2 days ago
What can I do?
Jun 13, 2023 04:46:08 AM by Annie Jane B
Hi Gregory,
We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.
Aug 1, 2023 10:22:50 PM by Hiroshi O
Hi
I've tried everything below, but cannot log in to the site. How can I solve this issue?
> Could you please try clearing your cache and cookies or logging in with a different browser to see if the issue persists?
Aug 1, 2023 11:40:36 PM by Joanne P
Hi Hiroshi,
I've escalated your concern to the team. One of our agents will reach out and assist you directly via a support ticket.
Aug 6, 2023 05:41:26 AM by Harald S
Hello, I have the same.. I tried everything, coockies, allowing 3rd parties, different browser, but the problem stays. Could you guys help me out?
Thanks,
Harald
Aug 6, 2023 09:54:42 AM by Annie Jane B
Hi Harald,
Could you please share the following information so that we can forward it to our team to be investigated further?
Aug 6, 2023 10:01:06 AM by Saima B
It has been a year since I joined Upwork. I sent many proposals but got no response. plz visit my profile and give e feedback. Thank you .
Aug 7, 2023 02:43:43 AM by Pradeep H
Hi Getabecha,
I am sorry to hear about the error while accessing the website. Could you please try again after clearing Cookies and Cache on your browser? You can also try using a different browser. Feel free to message us if problems persist.
Thank you,
Pradeep
Aug 6, 2023 10:24:26 AM by Freelancer J
It has been a month since I joined Upwork. I sent many proposals but got no response. plz visit my profile and give e feedback. Thank you
Oct 12, 2023 09:07:45 AM by Michael M
Hi, I am having the same issue. I cannot log in because of the redirect error. I have cleared cache and cookies, and tried other browsers. Please assist.
Oct 12, 2023 12:21:51 PM by Arjay M
Hi Michael,
Thank you for reaching out to us, and I'm sorry if you're having difficulties accessing the website. Kindly follow these troubleshooting steps below:
1. Close all opened browsers
2. Open a single instance of your default browser with no tabs.
3. Copy: https://Upwork.com/clearcookies
4. Paste it on the browser's Address Bar and press Enter.
5. On the appearing prompt, click "Yes, Clear Cookies"
6. Once done, close the browser and shut down your device.
7. Give your device at least 5 minutes before powering it back on. Once the system is back up, open a browser and sign in to your Upwork Account.
Once done, please let us know how it goes from your end, and if the issue persists, kindly include as many details as you can. For example, to further check, include a screenshot of the error message you are receiving, the steps you have taken, the browsers or devices you have tried, etc. If you have additional questions, please let me know. Looking forward to your confirmation.
Nov 7, 2023 01:10:39 AM by Nadia A
Hi Arjay
I have just followed your instructions - however I continue to have the same issue. To confirm:
1. have followed all steps listed exactly as listed
2. have attempted to login on all recognised browsers only
3. have not been able to login to upwork for around 2 weeks plus
4. Despite this, am still 'logged in' as was auto logged into your Support/Commuity site
5. Not using VPN etc.
Nov 7, 2023 01:40:29 AM by Nikola S
Hi Nadia,
Thank you for reaching out to us. I’ve escalated your community post to a support ticket so that we can look into this further and assist you accordingly. One of our agents will be in touch with you soon to assist.
May 6, 2024 09:34:22 AM by Tharun K
Hello,
My Job success rate is 100% and my account is not on hold in last 90 days. I am wondering why I did not receive 'Raising Talent' badge. Can somebody please explain?
Thanks
Tharun
May 6, 2024 10:19:34 AM by Sunil J
Hello Tharun,
The "Rising Talent" badge on Upwork is awarded to new freelancers who have demonstrated potential through their early success on the platform, typically through strong performance and client feedback. However, there are several criteria that may affect eligibility, such as the completion of certain projects, a fully completed profile, and activity on the platform.
Since you mentioned having a 100% Job Success Score (JSS), you might have moved past the stage where the Rising Talent badge applies. Once you have enough history to qualify for a JSS, you are typically no longer eligible for the Rising Talent program since it is designed for freelancers who don't yet have a JSS.
If you believe you should still be in the running for the Rising Talent badge, or if you have any other concerns about your badge status, you would need to reach out to Upwork's customer service directly for account-specific questions. They can provide more detailed information and help you understand if there’s any additional criteria or steps you need to fulfill.
May 6, 2024 01:29:28 PM by Arjay M
Hi Tharun,
Thank you for reaching out to us here in the Community. Please be aware that the Rising Talent status is assigned automatically when a freelancer meets the requirements listed in this help article. This process is working as designed, and we can't specify a reason why a freelancer isn't eligible to receive the Rising Talent badge.
Once you qualify, you should receive a notification letting you know. Keep up the fantastic job!
May 6, 2024 09:36:25 AM by Manuel L
I recently sent a proposal for job and the client was suspended, I still havent been credited back the connects, I checked connect history for this job and it says -8
May 6, 2024 10:18:51 AM by Sunil J
If the Connects haven't been credited back to your account and you are certain that the client has been suspended, you might need to wait a little longer as there could be a delay in the system processing refunds. If a significant amount of time passes and you still haven’t received your Connects back, please consider contacting Upwork's support directly. They can look into your account history and assist with this specific issue.
Nov 14, 2023 05:29:16 AM by Pavel S
I have the same issue in Chrome (including Incognito mode), Firefox, Edge. Deleted cookies many times.
Jan 23, 2024 06:38:28 PM by Rick W
Hi,
I have the same issue and have tried multiple browsers, incognito etc..
It's been a while since I last accessed my account, and so was initially presented with the 'Update your Verification' pop-up, which I've done, and after submitting it redirects to a 'signup' page which never loads due to the same 'too many redirects'.
The main issue I then have is that after trying to access this (one or two times) I'm rate limited by Cloudflare and can't access the site again for however long the temporary block is put in place.
I'm logged in via the app and have no issues.
Please can someone take a look and let me know how to resolve this issue for desktop.
Thanks,
Rick