What changed: We updated the qualifying criteria and some logic of our Job Success Score calculation to improve score accuracy and speed up the time to match clients with the right independent professionals or agency talent.
How does it work:
- A Job Success Score now appears once freelancers complete 2 or more projects with 2 or more clients anytime within 24 months. (Previously: 4 or more projects with 2 or more clients within 24 months)
- More weight on public feedback in scoring, which will make it easier for freelancers to tie outcomes with their score and improve their understanding of it.
Who is impacted: All freelancers and agencies on Upwork.
Release date: December 11, 2023
What does it solve: This update makes Job Success Scores even more helpful for clients, agencies, and freelancers alike. Freelancers may notice their scores shift after this change. Read more in our Community and in our Help Center.
