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indrajitsinh-ray
Community Member

0% fee when you bring your own client

Where can I find my BYOC link?  (I need it ASAP so that I can start  working on the contract from tomorrow) 

ACCEPTED SOLUTION

Hi Kamran,

 

We appreciate you bringing this up and we want to clear this up for everyone in order to avoid any confusion moving forward.

 

The Bring Your Own Client program is offered to both Freelancer Plus members and freelancers who have the Top Rated, Top Rated Plus, or Rising Talent badge.

 

Freelancers with the mentioned badges are notified via email when they first receive the badge and are informed that they can take advantage of the BYOC program.

 

Before, this was limited to these freelancers but in order to extend this perk to other freelancers, we also made it available for those subscribed to Freelancer Plus.

 

The 0% service fee only applies if the clients sign up using the unique link for the freelancers. If you have not received a personal invitation link, please email BringYourClient@upwork.com.

 


~ AJ
Upwork

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254 REPLIES 254
bc81ce46
Community Member

Hi,

 

i'd like to bring in a client to upwork, could you please give me a BYOC link so I can invite them? (so they can pay me with 0% fees deduction). Tell me where I can get my BYOC link?

 
Many thanks
 
Peter

LOOK IN THE SUPPORT FORUM.

Click on "Find Work" and then "Direct Contracts."  

 

But as of March, they switched it up:

 

Screenshot 2024-06-10 at 6.36.51 PM.png

Keep in mind you have to be a certain "Rising Talent" rank in order to get 0% fees; if not, you'll be charged the 10% fee.

There are no longer 0% or 10% fees.

Here is the help article on Direct Contracts and the fees for freelancer and client. 0% no longer exists.

https://support.upwork.com/hc/en-us/articles/360025040794-Direct-Contracts-with-clients

sorry to come back to this, i'm looking at this page:

https://support.upwork.com/hc/en-us/articles/211062888-Freelancer-Plus

 

  • Enjoy a 0% service fee when you bring new clients to Upwork. That’s 0% in freelancer service fees on all your contracts with those clients forever. Clients cannot have an existing Upwork account; reach out to us for more information

 


where it clearly says:

bc81ce46_0-1718375140473.png

 

is that false advertising then?

 

many thanks

 

edit: there's also a handy FAQ:

bc81ce46_1-1718375304280.png

 

How do I access the 0% service fee for bringing new clients to Upwork?

You can submit a request to waive the freelancer service fee for any new clients you bring to Upworkfrom your Community profile or by emailing BringYourClient@upwork.com. After you submit your request, our team will be in touch with a client link within the next two business days. Please keep in mind that the client must be a new client and should not have an existing Upwork account.

08e96ec5
Community Member

I have a client that I want to bring to upwork. I read the previous posts regarding the process and have now sent two emails asking for my link to bringyourclient@upwork.com which was the guidance provided by customer support in the forum. I have sent two emails over the course of 2 weeks and not received any response. I tried to get support through the bots and they couldn't help because well, they're frickin bots. I'm new to this platform and surprised by how poor support is and getting pretty frustrated at this point. Any suggestions from other freelancers OR is there a support HUMAN that can help??? All advice so greatly appreciated in advance!

Hi Emily,

 

I am sorry to hear about the inconvenience this has caused. I’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

 

~ Nikola
Upwork
b12e218b
Community Member

I want my BYOC link so I can invite my non-upwork client so he can pay me with 0% fees deduction. Tell me where I can get my BYOC link?

Hi Zain,

 

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

 

- Pradeep 

Upwork

Hello, I want to get my link as well, please help
Thank you

Hi Boumaaraf,

 

I can see that you already have an open ticket regarding this issue. One of our agents will update your ticket and assist you further. 

~ Joanne
Upwork
08e96ec5
Community Member

I have emailed bringyourclient@upwork.com twice over the last two weeks requesting my link and they haven't even looked at the emails let alone gotten back to me. Please advise as I have a client patiently awaiting instructions and I can't keep stalling on her.

Hello Emily,

 

I checked and see that you are already in correspondence with our team on your support ticket. It looks like our assigned team has responded and provided you with the invitation link. If you need further assistance, I encourage you to follow up with our team on your ticket so that they can assist you. You can access your ticket on this page.

 

~Ivy
Upwork
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