Apple ID login issue

[b48aaf02]

Hi, How can I disconnect my apple ID and use email and password for login instead?

[ArjayM]

Hi Simeon,

I have escalated your request to the relevant team and one of the members will be reaching out to assist via a support ticket. Please expect an update on this page once your account has been reviewed and the ticket's been set up.

[c86c4b74]

I have the same issue. Can I get assistance? 

[ArjayM]

Hi Ashley,

I have escalated your concern to the appropriate team and one of the members will assist you further via a support ticket. You can access your ticket and coordinate with the here once it's been set up.

[c86c4b74]

Thanks. I received a request to reset my password. But it's still linked to my appled ID. Can we reset my email address and username instead?

[ArjayM]

Hi Ashley,

I certainly understand your request. As our team member mentioned in this support ticket, you might see that this ticket has been tagged as 'Solved' but if you need further assistance or additional information about your concern, please feel free to respond to the email and they will surely assist you accordingly. We highly suggest you update that ticket so that the team can assist you more efficiently.

[c86c4b74]

Once I log into the ticket portal I no longer see a way to reply or email a response to my ticket. That's I reached out here. Maybe the reply button goes away once it's marked "solved"? 

[ArjayM]

Hi Ashley,

I have submitted a follow-up to the appropriate team. One of the members will be providing an update on this page and your email once your case has been fully reviewed. Thank you!

[823795d8]

How can I disconnect my apple ID and use email and password for login instead?

[759e32fa]

Hi Tanish,

Thank you for reaching out to us. Kindly complete setting up your account then go to Settings > Connected Services > then disconnect your Apple sign-in method.