Assistance Required for Closing Duplicate Upwork Account

[#1]

Hi,

I hope this message finds you well. I am reaching out regarding a duplicate Upwork account issue that I encountered recently.

I have an additional Upwork account that was created some time ago, and unfortunately, I cannot access it as I do not recall the associated email or password. I am seeking guidance on how to proceed with closing this duplicate account.

Additionally, I am concerned about how can I contact the support team of upwork directly and any potential future complications this duplicate account may cause. If anyone has any insights or advice on managing this situation, I would greatly appreciate your assistance.

Thanks

[#2]

Some moderator will contact you here soon.

[#3 · Accepted solution]

Hi Danial,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

- Pradeep 

[#4]

Hello, I need help with closing all of my dublicate accounts that i created using my ip adress, i created them before i knew TOS better, and now i need help, i closed almoust all of them, but one is on email on what i couldnt get email messege to reset password that i forgot, and on the second i completle forgot email, nickname and all that links to the account, so i even dont know how to reach it in any way, please help me to get it right to be not suspended for duplicate accounts use.

[#5]

Hi Paul,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

- Pradeep  

[#6]

Hi Danial,

I'm also having trouble with a duplicate account. Who did you get to help you with your issue? I can't seem to find an active profie to help me. Thanks!

[#7]

Hello Bridget,

Thank you for reaching out to us. I have shared your concern with our team. One of our agents will contact you directly via a support ticket to provide you with the necessary assistance. I also encourage you to share more information about your concern. You can access your ticket on this page.

[#8]

Hi Ivygail,

I am having the same problem. I have 2 accounts with the same email. The older account is not relevant to me. Hence I want to delete that one and keep only the latest one. Please let me know if it is possible. I am not able to access the new account.

[#9]

Hi Amit,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

- Pradeep 

[#10]

Hi Bridget,

I posted about my duplicate account issue in the Upwork community. A moderator reached out to me, and we discussed the matter in a chat.

[#11]

I also have a redundant account which will not allow me to access the one account that I really need.

Please have someone contact me asap.

[#12]

Hello David, 

Thank you for reaching out to us. Could you please click on my name and send me a PM with the email address linked to the account in question? I will be sure to look into your report and escalate it accordingly.