May 7, 2023 05:41:36 PM by Pankaj N
When i am trying to change my agency earning history private to public, i am getting an error : "Authorization failed" ? Please check below Screenshot for bettter under standing.
Best Regards,
Pankaj Niranjan
May 7, 2023 07:55:03 PM by Pradeep H
Hi Pankaj,
Thank you for reaching out. I can see that you've already raised a support ticket regarding your concern. You can access your support tickets here . Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.
Thank you,
Pradeep
May 8, 2023 02:06:51 AM by Pankaj N
Hello Pradeep,
Yes, i raised a support ticket, but when i am not able to open my ticket it is asking for username and password, i entered my upwork username and passsword but still not able to open my ticket.
Please check below screenshot.
Thanks !
May 8, 2023 01:52:49 PM by Pradeep H
Hi Pankaj,
Thank you for your message. I see that you have already responded to the support ticket. One of our team members will reach out to you as soon as possible to assist you further. You can access your support tickets here. Please don't hesitate to follow up with them on the same support ticket if you have additional questions regarding your concern. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.
Thank you,
Pradeep