Can't Accept or Decline Invitation to Interview

[#1]

I recently received an Invitation to interview for a job. I reviewed the job description and message from client, and then went to respond accordingly, only to find that the button to do so is missing.

Sometimes if I don't respond in time and they've chosen someone else there will be a "this job is now closed" message in place of the button but that's not there either. I was considering declining the job anyway so I just left it and figured it would resolve itself, but after a couple days it's still like this, and I'm worried it's going to negatively impact my response time rate that other clients see.

I've checked on Safari, Chrome, and mobile, and it's the same on all of them. No button to accept or decline. Is there something I can do to remedy this, or is this a bug on Upwork's end?

[#2]

Good afternoon, for several hours now I can not accept an offer from my client. Error Error appears has occurred. Please try again later
I tried to clean the cache and go to a different browser and device

Help me please.

[#3]

Hi Evegnii,

Can you please clarify if you're trying to accept the offer by using the link in Messages from Upwork mobile app? Please try accepting the offer from a computer from the Proposals page and let us know if you're still seeing the error.

[#4]

Good afternoon. The error remains, I'm trying to do this from my page.

The task is a lowercase for my customer. Please, help

[#5]

Hi Evegnii,

Thanks for following up. I'll ask our team to take a look and reach out to you directly with an update shortly.

[#6]

Thanks, I'll wait

[#7]

Hi Vladimir G,

I got offer from client but can not accept it, it appear an error.

Kindly help me because this is an urgent situation.

Please find attachment below. And here is the offer link: 

I am looking forward to your message. 

Best Regards, 

Tin Nguyen 

[#8]

Hi Tin,

Thank you for your message. Could you please try again after clearing Cookies and Cache on your browser? You can also try using a different browser. Feel free to message us if problems persist.

Thank you,

Pradeep

[#9]

Hello sir, 
I have a question regarding the Invitation acceptance. 
My previous client sent me an invitation for a new job, But the thing is I cannot able to accept that invitation, Upwork says"

**Edited for Community Guidelines**

" this error. Another issue is mt client's budget is now in escrow but I cannot see any job regarding this invitation in my Contact and job dashboard So there is no way to upload my work to her. 

Please concern my issue, waiting for your reply.
Thank you 
Yaa S. 

[#10]

Hi Yaxa,

Thank you for reaching out. I checked on the invitation and it looks like you already declined it.

As for the amount in escrow, can you please go to this page and check if you can find the job there? Let us know if you need further assistance.

[#11]

Hi, I am having the exact same issue. I changed browsers, cleared the cache, and tried different devices as well. 

[#12]

Hi Shela,

I checked and would like to clarify that the job post for the invitation you're referring to is no longer available. If you go to Find Work > Proposals you'll see that there are no invites under the "Invitations to interview" section.

You may still see the notification from when you were invited but since then the client has either hired another freelancer or decided they would not be hiring and closed the job post.

You can still see your proposal on this page. 

[#13]

Hi Ashley,

We’ll have one of our agents reach out to you via a support ticket to look into this concern and assist you accordingly. 

Thank you for reaching out to us. 

[#14]

For anyone who also encounters this issue, it looks like it was just a glitch and the job was in fact closed. Thank you Upwork team for looking into this and contacting me!

[#15]

Also saw this recently, with no resolution.

[#16]

Hi Douglas,

Thank you for your message. Could you please share the job post link or title so that we can check this for you?

Thank you.

Pradeep

[#17]

Thank you, Pradeep. The invitation has vanished.

[#18]

Hello Pradeep,

My name is Lisa. I am facing this same issue. I was sent an invitation to interview (that I want to decline) but there is no button to decline (or accept). Additionally, there is no message in my 'messages' section as there normally is for an invitation. 

This is the link to the job:

**Edited for Community Guidelines**

Please let me know if you need a link to the page with the actual invite that is missing the decline button.

I have a jpg and png screenshot of the page that will not attach to this message.  I am getting a bold red banner with a message on this page that says: "The file type (.jpg) is not supported. Valid file types are: .jpg, .gif, .pdf, .pptx, .wmv, .png."

[#19]

Hi Lisa,

I checked and would like to clarify that the job post for the invitation you're referring to is no longer available. If you go to Find Work > Proposals you'll see that there are no invites under the "Invitations to interview" section.

You may still see the notification from when you were invited but since then the client has either hired another freelancer or decided they would not be hiring and closed the job post.

[#20]

Hi Nicola,

Thank you for getting back to me about this. If the job was closed, I don't know why I got an email notification about the invite. The client must have closed the job almost immediately. 

I appreciate you taking the time to give me clarity on this.  : )

Best wishes, 

Lisa

[#21]

Facing the issue when I accept the intreview invitation and after writing proposal I press submit "Something went wrong" shows up. When i remove urls present in my propsal, my proposal get submitted succesfully. Need help!

[#22]

Hi Muhammad,

Thank you for your message. I am sorry to hear about the issue while submitting proposals with links. I'll have one of our customer support agents reach out to you directly to assist you further.

Thank you

Pradeep

[#23]

No one reached me yet.

[#24]

Hi Muhammad,

Thank you for following up. I checked and it looks like one of our agents already reached out to you via a support ticket. You can access your ticket on this page.

[#25]

I'm facing the same problem, Please need your support ASPA.