Dec 1, 2022 11:15:06 AM by Linda V
Hi everyone!
So I'm new to Upwork and I'm struggling to complete my profile, specifically my work experience.
I usually refer to myself as a professional singer, musician, vocalist, performer or entertainer.
However, how am I supposed to add my work experience if the company I worked for (for example, H2O Hotel) is not listed as an option in the "Company" field?
Also, there isn't an available "Title" for me to select relative to what I do. The most similar one is "Art Director", but that's not really accurate and I do not want to confuse my clients.
Can someone help me with this please? What other options do I have?
Dec 1, 2022 12:51:24 PM by Arjay M
Hi Linda,
Thank you for reaching out to us and welcome to Upwork! If you're referring to the "Employment History" section of your profile, you should be able to add free text to those fields. The drop-down menus will show suggested company names and titles. You don't necessarily need to select one, you can enter your own details on those fields. Feel free to check this help article for more details on how to Build Your Profile.
May 5, 2024 11:00:36 PM by Mickey M
Hi Arjay - I seem to have same problem. A lot of folks say they resolved but I don't see the resolution in this chat. I believe I filled out all fields but the 'save' button is still unavailable. What should I do?
May 6, 2024 01:27:55 AM by Pradeep H
Hi Mickey,
I am sorry to hear about the trouble while adding your employment history. I checked the attached screenshot, and it looks like you have not selected the country name correctly. Please enter the full name of your country or select from the drop down. After you have added all required information, you will have the option to 'Save' your details.
- Pradeep
Dec 3, 2022 12:49:49 PM by Linda V
Hi Arjay,
I've already added free text to those fields, but the problem is that I can't "save" it because the button is greyed out. That's why I can't post my "Employment History".
I'm sending you a screenshot so you can see what's happening.
The article you sent me did not help me resolve my issue. What can I do to solve this problem?
Dec 3, 2022 01:19:45 PM by Luiggi R
Hi Linda,
On the screenshot you shared, I noticed that you didn't select a month from the dropdown under the "Period" section of the field. Can you try selecting a month from those dropdowns and let me know if you're able to save it?
Nov 14, 2023 08:59:10 AM by Nnodi R
Hello, I'm having this same issue. And I selected all the options. Save option is still greyed out.
Nov 14, 2023 09:12:18 AM by Nnodi R
Hi, I've been trying to add my employment history as well as my certifications, but I can't as the save button is greyed out.
Nov 14, 2023 10:46:01 AM by Arjay M
Hi Nnodi,
I took a closer look at your profile and confirmed that you were able to add several employment histories. You may now add certifications by following the detailed instructions found in this help article. Let us know if you need further assistance.
Dec 1, 2023 05:22:52 AM by Niz K
Hey! Omdz im having this exact same issue, people don't understand... How did you fix it?
Dec 1, 2023 07:28:27 AM by Luiggi R
Hi Niz,
Can you please share more information about the issue you're currently experiencing so we can better assist you? If you can share a screengrab of what you see on your end, that would certainly help.
Feb 17, 2024 02:09:45 PM by Lu K
Hi Arjay,
Can you please also check my profile? I am having the same issue, filled everything, but save button is still greyed out. Thanks a lot in advance.
Feb 17, 2024 06:25:43 PM by Arjay M
Hi Lu,
Could you please try using a different browser or the incognito mode of the current one? You may consider clearing your cache and cookies as well. Then, log back into your account and add your work experience. Let us know if the issue persists with a screenshot of what you can see from your end; we'll look further into that for you.
Looking forward to your confirmation.
Mar 19, 2024 05:47:21 AM by Blerta Z
Hello ArjayM,
Could you please look at my profile too? I am having the same problem; all of the boxes are filled and the save option still greyed out. I am trying to add work experience.
Mar 19, 2024 06:18:54 AM by Nikola S
Hi Blerta,
Thank you for reaching out to us. Could you please share a full screenshot from your end so that we can look into this further and assist you accordingly?
Mar 18, 2024 09:59:43 PM by Erwin D
Hi!
I am having the same problem. Already filled out all the necessary fields but the Save button stays greyed out.
I already tried logging out and logging back in but still the same.
Please see screenshot for reference.
Mar 19, 2024 12:18:29 AM by Joanne P
Hi Erwin,
I'm sorry for the trouble this has caused you. Have you tried clearing your browser’s cookies or using a different browser? If the issue still persists, could you please share the following information so that we can forward it to our team to investigate further?
Apr 24, 2024 01:42:00 AM by Marie Feline S
Hey Upwork Team,
I have the same problem as well. I couldn't continue and save employment history even after filling out the necessary details as well. I have tried logging in and out too. Can you please check it out for me. I would love to complete my profile asap. 🙂
Apr 24, 2024 01:51:07 AM by Marie Feline S
I've figured out solving the problem to adding employment. I now have a different question, it says I still need to update and add portfolio when in fact, I have already uploaded my portfolio. Can you help me check this please. Thank you so much!
Apr 24, 2024 02:35:23 AM by Nikola S
Hi Marie,
Thank you for reaching out to us. I checked, and I can confirm that you added a portfolio to your account. Your profile is also 100% completed. I would like to clarify that the profile completeness section shows that you can add more information to your portfolio,
However, I understand that this can be confusing, and I will share your experience with our team for further review and consideration.