Jan 18, 2018 10:47:56 AM by Tilde S
I signed up for Upwork while I was travelling but didn't finish my profile. My country is set to Serbia but I now live in the US. Every time I try to access the account settings page to edit location it just redirects me to the "create profile" page. How am I meant to change my country before submitting my profile for review?
Solved! Go to Solution.
Jan 31, 2022 12:06:07 PM by Andrea G
Hi all,
This thread has been closed from further replies due to its size and because the information shared here is now outdated. We appreciate your participation in the Community.
Thank you!
Jul 7, 2020 12:11:14 PM by Luis M
hi i cant shange my location in my profile
i want to be in lima peru
Jul 7, 2020 02:44:54 PM by Bojan S
Hi Luis,
Your country was updated as per your request.
Thank you!
Apr 10, 2020 06:29:47 AM by Darina B
Hello,
I have the exact same problem. I need my country to reflect Romania and I have tried every possible option. Can someone from the support crew please help?
Thank you
Jun 29, 2020 12:30:54 PM by Ruth D
I Live in the USA (Utah) but my notification keeps saying I cannot bid for a job as I don't live in the USA. How can I get the correct country (USA) listed so I can bid on contracts in the USA??
Jun 29, 2020 12:37:27 PM by Bojan S
Hi Ruth,
I checked this for you and was not able to replicate the issue you're describing. Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue?
Let us know if the issue persists.
Thank you.
Mar 5, 2018 04:40:12 PM by Adam W
Hello,
I am having the same difficulty. I began setting up my account in the U.S., but am currently residing in Taiwan.
Please help.
Thank you,
Adam w.
Mar 5, 2018 09:09:26 PM by Avery O
Hi Adam,
I wanted to check if you will be residing in Taiwan permanently, or if you're in Taiwan just to travel? If you're only travelling in Taiwan, you do not need to update your address. I would recommend that you mention to your clients that you are currently travelling to clarify the discrepancy on the location and time on your profile.
If you are permanently residing in Taiwan, let me know and we'll change your country for you.
Mar 6, 2018 03:20:19 AM by Adam W
Hi Avery,
Thanks for the speedy response! I will be permanently residing in Taiwan.
Thank you,
Adam
Mar 19, 2018 09:14:41 PM by Avery O
I'm sorry if we may have overlooked your response. We've now changed your country from United States to Taiwan.
Mar 22, 2018 12:16:11 PM by Rupali M
Mar 22, 2018 12:43:44 PM by Nina K
Hi Rupali,
Your country has been changed to the U.S and you should now be able to update your address.
May 9, 2018 05:17:58 AM by Leonie T
May 9, 2018 05:19:31 AM by Goran V
Hi Leonie,
Our team has changed your country to Netherlands, if you need further help let me know. Thank you!
Sep 28, 2018 07:59:44 PM Edited Sep 28, 2018 08:02:56 PM by Toni K
Hi,
Same problem here. Need to change my country of residence to Croatia as I’m unable to complete my profile. I was only traveling through the United States.
Thank you,
Toni
Sep 28, 2018 08:10:10 PM by Jo-An B
Hi Toni,
We have updated your country to Croatia. Feel free to add the rest of the information on your profile.Thanks.
Jun 28, 2018 08:39:29 AM by Yessica Y
Hi,
Please help! Upwork wouldn't let me change my country from USA to Indonesia before completing my profile; yet I can't complete and verify my profile because my US phone number is no longer active.
Yessica
Jun 28, 2018 09:12:33 AM by Valeria K
Hi Yessica,
We've update your profile location for you. Please, complete the rest of your profile and submit it for a review.
Thanks!
Aug 29, 2018 08:01:51 AM by Evgenia P
Hi! I am having the same probem. I am currently living in Zurich, Switzerland and wanted to change it from mz previous adress in Germany.
Could you please help?
Thank you!
Aug 29, 2018 09:13:57 AM by Avery O
Hi Evgenia,
I have updated your country to Switzerland as requested.
Sep 3, 2018 10:51:11 AM by Eleonore R
Hello!
My country is set for Germany but I live in the UK. Can you please update my country?
Thank you
Sep 3, 2018 11:01:41 AM by Goran V
Hi Eleonore,
Your country is changed to UK now, feel free to fill in the rest of the address. Thank you.
Oct 25, 2018 11:08:52 PM by Kate S
Oct 25, 2018 11:31:01 PM by Goran V
Hi Kate,
I've just updated your country, feel free to update the rest of your address as well. Thank you.
Nov 14, 2018 04:29:42 AM by Ndianabasi E
Hi, I reside in Nigeria, but the defualt setting on my profile is United states. Please help me change it so that I can update my profile.
Thank You.
Nov 14, 2018 04:58:10 AM by Goran V
Hi Ndianabasi,
I've just updated your country to Nigeria, you can fill out the rest of your address by going to Settings > My Info. Thank you.
Oct 27, 2018 12:44:38 PM by Apple Pie V
Oct 27, 2018 02:40:30 PM by Bojan S
Hi Apple Pie,
One of our team members will reach out to you directly and assist you regarding your concern!
Dec 4, 2018 07:52:53 AM by Rahme V
Hi, I have the same problem. I opened the account when I was living in Cyprus but I live in Barcelona now. Whenever I try to go to Contact Info settings, it jumps to Security tab instead and I cannot make any changes on my location. I'd appreciate if you could help. Many thanks!
Dec 4, 2018 08:45:09 AM by Bojan S
Hi Rahme,
I have updated your country to Spain, please feel free to add the rest of the information to your account.
In order to resolve your redirecting issue in the account settings menu which is showing your Security tab. Please set up your security question and you won't be redirected to that page anymore in your account settings.
Let us know if you need further assistance.
Thank you.
Nov 18, 2018 01:32:18 AM by Aleksey D
I recently signed up for Upwork and while submiiting my applicaion, by default my country is selected as US and I can't change it on the step "Create yor Profile". So I can not verify my number because of the contry code. I want to update it on Russia. Can you please help me out? I don't know where and whom should I contact.
Nov 18, 2018 03:01:35 AM by Joanne P
Hi Aleksey,
We've updated your country to Russia. You may now complete your profile and submit it for review. Let us know if you need any assistance. Thanks!
Dec 2, 2018 01:38:59 PM by daniel_severo d
Hello, I`m also trying to complete my profile, but it only shows United Stated withtout possibility to change. I would like to change it to Brazil and then complete my proifile
Dec 2, 2018 03:53:23 PM by Avery O
Hi Daniel_severo,
Please expect the team to get in touch with you with more information about your account.
Jan 10, 2019 12:34:33 AM by Ann W
Hello, I have just signed up my Upwork account, unfortunately I am unable to change my country of residence from Usa to Kenya. What should I do?
Jan 10, 2019 12:59:32 AM by Bojan S
Hi Ann,
Your country has been updated from the United States to Kenya. Feel free to add the rest of the information on your profile. Thank you!
Feb 17, 2019 11:53:16 AM by Kajetan P
Could you change my country to Poland as well? I'll be moving to UK in a few months but I'm not there yet so choosing it might not have been the best idea, sorry for the trouble