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tildes
Community Member

Can't change country

I signed up for Upwork while I was travelling but didn't finish my profile. My country is set to Serbia but I now live in the US. Every time I try to access the account settings page to edit location it just redirects me to the "create profile" page. How am I meant to change my country before submitting my profile for review?

ACCEPTED SOLUTION
AndreaG
Community Manager
Community Manager

Hi all,

 

This thread has been closed from further replies due to its size and because the information shared here is now outdated. We appreciate your participation in the Community.

 

Thank you!

~Andrea
Upwork

View solution in original post

3,983 REPLIES 3,983

David, bad start in the forum!
With such bad luck that Petra and Jennifer have hunted you Smiley LOL

For more explanations you give, there is no apology. Did you do it to make sure your profile was approved? Perhaps a bad idea.
Hopefully this lie does not affect your profile.

richabanga7
Community Member

Hi, I m not able to put my address am from india but in address section US as country automatically displaying. PFA screenshot

Start to write city Name.

Automatic this field open A list of city , After select in it.

Thank you for reaching out to us, Richa.

 

Your Country was updated to India. Feel free to proceed with completing your application form and submit it for the review.

~ Bojan
Upwork
adrienn_mangan
Community Member

When I created my account I was living in New Zealand but didn't finalize it at the end. Now living in the States and for some reason the system doesn't let me change my address and tax information, it always redirect me to my profile. Can someone help me with it please?

Hi Adrienn, 


I have updated your country from New Zealand to U.S. as requested. 


~ Avery
Upwork
bhowmik-jayeeta
Community Member

I cannot seem to update my country and city. Please update it to United States of America and city as San Francisco, CA

Hi Jayeeta, 


I updated your country to United States as requested. Please update your address by going to your Settings > Contact Info page. 


~ Avery
Upwork
petra_r
Community Member


Avery O wrote:


I updated your country to United States as requested.


Why?


Jayeeta B wrote:

I cannot seem to update my country and city. Please update it to United States of America and city as San Francisco, CA


Are you sure you are in San Francisco, California?
With respect to Spain, you should be 9 hours behind, not 2.5 hours ahead.
It's strange.

rickgmz
Community Member

Hi there,

 

My account country is set to Dom Rep but I need to change it to US, which is where I live. It seems I'm unable to change it by myself.

BojanS
Community Manager
Community Manager

Hi Ricardo,

 

Your Country was updated to the US. Feel free to continue with completing your application form.

 

Thank you!

~ Bojan
Upwork
rickgmz
Community Member

Thanks!

tammiezb
Community Member

My country is set to the UK and I cannot change it. I am currently working in Uganda and to receive the verification code I need to put my Ugandan address and phone number. How do I change it? Thanks.

BojanS
Community Manager
Community Manager

Hi Tammie,

 

Your Country is now updated to Uganda! Feel free to proceed with your plication process.

 

Thank you for reaching out to us!

~ Bojan
Upwork
bishwos
Community Member

I moved to USA while creating the application. I cannot change it to USA. Please help

 

Bishwo

g_vasilevski
Retired Team Member
Retired Team Member

Hi Bishwo,

 

Your country is now updated, thank you.

~ Goran
Upwork


Goran V wrote:

Hi Bishwo,

 

Your country is now updated, thank you.


I definitely do not understand this.
Why does the country automatically change when requested here?
I am seeing several users who say they are in one place but they are in another.
This is a disaster!
If I can see it, doesn't Upwork see it?

 

Bishwo is 2.75 hours ahead of me. That is not the USA.

 

Goran V wrote:

Hi Bishwo,

 

Your country is now updated, thank you.

I definitely do not understand this.
Why does the country automatically change when requested here?
I am seeing several users who say they are in one place but they are in another.
This is a disaster!
If I can see it, doesn't Upwork see it?



Bishwo is 2.75 hours ahead of me. That is not the USA.

@m_terrazas wrote:

Goran V wrote:

Hi Bishwo,

 

Your country is now updated, thank you.


I definitely do not understand this.
Why does the country automatically change when requested here?
I am seeing several users who say they are in one place but they are in another.
This is a disaster!
If I can see it, doesn't Upwork see it?

 

Bishwo is 2.75 hours ahead of me. That is not the USA.

 


@Maria T

FYI, I am in New York.

 


Bishwo S wrote:
Goran V wrote:

Hi Bishwo,

 

Your country is now updated, thank you.

I definitely do not understand this.
Why does the country automatically change when requested here?
I am seeing several users who say they are in one place but they are in another.
This is a disaster!
If I can see it, doesn't Upwork see it?



Bishwo is 2.75 hours ahead of me. That is not the USA.

@m_terrazas wrote:

Goran V wrote:

Hi Bishwo,

 

Your country is now updated, thank you.


I definitely do not understand this.
Why does the country automatically change when requested here?
I am seeing several users who say they are in one place but they are in another.
This is a disaster!
If I can see it, doesn't Upwork see it?

 

Bishwo is 2.75 hours ahead of me. That is not the USA.

 


@Maria T

FYI, I am in New York.

 


Okay.
When I looked at your profile, the hour was not from NY.

sarbassalim
Community Member

I'm from India but mistakenly chose US as my country while creating profile. I want it changed.

Hi Sarbas,

 

Your Country was updated to India! Feel free to complete all required fields under your application form and submit it for the review.

 

Thank you!

~ Bojan
Upwork

Hi i could'nt complete my registration some time ago and it saved my location as netherlands where as am in Nigeria.

It appears it cant be edited

BojanS
Community Manager
Community Manager

Hi Justice,

 

You Country was updated. Let us know if you need any further assistance! 

 

Thank you for reaching out to us! 

~ Bojan
Upwork
shuhad
Community Member

Hi 

i have moved to stockholm sweden recently. I want to change my location to stockholm please. 

thanks

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