Jan 18, 2018 10:47:56 AM by Tilde S
I signed up for Upwork while I was travelling but didn't finish my profile. My country is set to Serbia but I now live in the US. Every time I try to access the account settings page to edit location it just redirects me to the "create profile" page. How am I meant to change my country before submitting my profile for review?
Solved! Go to Solution.
Jan 31, 2022 12:06:07 PM by Andrea G
Hi all,
This thread has been closed from further replies due to its size and because the information shared here is now outdated. We appreciate your participation in the Community.
Thank you!
Dec 9, 2019 11:45:11 PM by Fritzshairah C
no it didn't. look at the country bar, I cannot change it.
Dec 9, 2019 11:48:44 PM by Goran V
Hi Fritzshairah,
Thank you for the follow up. One of our team members will reach out to you via ticket as soon as possible and assist you further with your profile. Thank you.
Jan 29, 2020 11:26:42 PM by Thanh Do N
Hi,
I have exactly the same issue with Fritzshairah.
I live in Vietnam but my country is locked as `United States` at the moment.
Can you please check this problem and let me know?
Thank you.
Jan 30, 2020 12:36:38 AM by Avery O
Hi Thanh,
Could you please try clearing your cookies or using a different browser to see if the issue persists? Please come back here if this doesn't solve your issue.
Dec 9, 2019 11:10:27 PM by Avery O
Hi Fritzshairah,
I checked your account and can see that the Country field is locked to the Philippines. Could you please confirm if you are still seeing the United States in the Country field?
Dec 3, 2019 01:23:44 PM by Daniel E
Hello, when setting up my account I set it to the US however need this to be Australia which I cannot modify.
Dec 3, 2019 02:21:46 PM by Bojan S
Hi Daniel,
Your Country was updated as per your request. Thank you for reaching out to us!
Dec 3, 2019 02:28:04 PM by Ketki P
Hi there - my account refuses to let me change my country as well. I'm currently based in Canada and would appreciate if you could change my country to that.
Dec 3, 2019 03:14:24 PM by Bojan S
Hi Ketki,
Your Country was updated to Canada as per your request. Thank you!
Dec 4, 2019 12:03:08 PM by Jennifer R
I work in fiverr market place since 2 years. Now I want to work in upwork as a freelancer.But I am not able to create an account from Bangladesh.Please help me.
Dec 4, 2019 12:45:13 PM by Bojan S
Hi Jennifer,
Your country has been updated to Bangladesh. Feel free to add the rest of the information on your profile.
Thank you!
Dec 9, 2019 02:00:16 AM by Carmela Rose B
I can't proceed with the account setup because country can't be changed. It is default to US but I lived in the Philippines. Please help thank you
Dec 9, 2019 02:14:32 AM by AleksandarD A
Hi Carmela,
Thanks for reaching out to us. I checked and it seems that your country is already set to the Philippines. Let us know if you need further assistance.
Thank you.
Dec 9, 2019 02:40:49 AM by Carmela Rose B
Dec 9, 2019 03:15:38 AM by AleksandarD A
Hi Carmela,
I checked and it seems that your country has been set to the Philippines already. Please try clearing your cache and cookies or using a different browser. Let us know if you still continue seeing a different country on your profile.
Thank you.
Dec 9, 2019 06:06:15 AM by Sean Gerard R
I am from India and now live in the US. Every time I try to access the account settings page to edit location it just redirects me to the "create profile" page. How am I meant to change my country before submitting my profile for review?
Dec 9, 2019 07:06:34 AM by AleksandarD A
Hi Sean,
I updated your country as requested. Please note that your profile must represent you as an individual and that all the information in your profile including your location needs to be accurate, truthful and verifiable.
Thank you.
Dec 9, 2019 08:57:08 AM by Emilija K
Hi! I can't seem to change the country in my apllication so I can proceed with it, can you please help me change it from USA to Macedonia?
Dec 9, 2019 09:19:22 AM by Bojan S
Hi Emilija,
Your Country was updated to Macedonia as per your request.
Thank you!
Dec 10, 2019 04:20:17 AM by Mohammed M
Hi Community,
I would like to be a freelancer in upwork, and I find changing country's disabled while creating my profile, any help? I want to make it to morocco instead of United States.
Thank you
Best,
Mohammed
Dec 10, 2019 04:41:34 AM by Roy B
Hey!
the 'country' field in the my account is greyed out and I need to change it as i'm not living in Malta anymore but in Sweden. I didn't see a way to reach out to Upwork so I'm trying it this way.
Dec 10, 2019 10:47:01 AM by Mohini S
So, I am trying to create my account on Upwork. Creating an account is so buggy.
1. I added my education and my work experience in India. It thinks that my current location is also India. Why? I am in Canada. I can't edit the location.
2. When I try to change my work experience location, changed it to Canada, now I can't save that. Page won't even scroll.
I am stuck. I can't even submit my application for review.