Solved: Can't change country - Page 84

tildes · ‎01-18-2018

I signed up for Upwork while I was travelling but didn't finish my profile. My country is set to Serbia but I now live in the US. Every time I try to access the account settings page to edit location it just redirects me to the "create profile" page. How am I meant to change my country before submitting my profile for review?

AndreaG · ‎01-31-2022

Hi all,

This thread has been closed from further replies due to its size and because the information shared here is now outdated. We appreciate your participation in the Community.

Thank you!

~Andrea

View solution in original post

79b3272b · ‎05-05-2020

Hi, I am a new freelance here.

when I try to Create my profile, I am only allowed to select "United States" as my country. How can I change this?

Can you please help me? I'm from China.

Thanks.

AveryO · ‎05-06-2020

Hi Yee,

A member of the team will reach out to you with more information about your account.

~ Avery

79b3272b · ‎05-06-2020

that’s great,thank you for your help❤️

advertake · ‎05-06-2020

Hey, I have a problem verifying my account.

I live in Israel, but I got an incorporated business in the US.

I intend to open a company profile for my business as well when i get approved, the problem is, i declared my location as my company location, and im asked to upload a US ID which i do not own.

I hope you can help me change my own location to Israel, and help me open a company account with a US location, which i hope is possible.

Thanks in advance!

g_vasilevski · ‎05-06-2020

Hi Eden,

Your country is now updated, thank you.

~ Goran

advertake · ‎05-07-2020

Hey Goran!

Thanks for that.

I can still make a company profile that's in the US? my company is incorporated in the US

shirapn46 · ‎05-06-2020

I cannot change my country when settiing up my profile. It is stuck on US but I live in Israel, I do have apermanant US address but it'san issuebecause it asks me to enter my phonenumber to get an SMS to verify and it automatically puts +1 which I cannot change, and Ionly have an Israeli phone number. How can I change my coutry to Israel?

BojanS · ‎05-06-2020

Hi Shira,

Your Country was updated as per your request, thank you!

~ Bojan

79b3272b · ‎05-06-2020

when I try to Create my profile, I am not allowed to select my country ,It just limited in “USA” .How can I change this?Can you please help me?

Thanks.❤️

BojanS · ‎05-06-2020

Hi Yee,

Please, let us know which country would you like to reflect on your account as your location. We’d be happy to update it for you.

~ Bojan

79b3272b · ‎05-07-2020

I come from China.

g_vasilevski · ‎05-07-2020

Hi Yee,

Your country is now updated, thank you.

~ Goran

stefanie623 · ‎05-06-2020

Hello,

Setting up my profile & having issues with changing the location.

I am an American citizen with a permanent address in California though I am temporarily living in the Netherlands. My location says United States & is greyed out, so I cannot change it. The problem is I need to verify a code with an American number but do not have a functional one at this time. How can I update my location to the Netherlands so I can verify with my local phone number here? Or is there a way to keep my location as U.S. and verify with a phone number of a different area code?

Thanks!

prestonhunter · ‎05-06-2020

You will need help from an Upwork operative to change your country designation to the Netherlands. Someone will probably do this soon.

BojanS · ‎05-06-2020

Hi Stefanie,

Your country has been updated to the Netherlands. Please note that your Country should reflect the one you're physically located in and can verify it.

Thank you!

~ Bojan

thomasj85 · ‎05-06-2020

I original country setting was the Philippines when I set this application up. I would like to change it to Ireland as I am back home from travelling.

AveryO · ‎05-06-2020

Hi Thomas,

I have updated your country from the Philippines to Ireland as requested.

~ Avery

estherwebdev · ‎05-07-2020

I recently signed up for upwork account I was using a VPN to watch one of my favorite shows, so my account appered to be in UK but I actually reside in Bulgaria.

I can only verify using a Bulgarian phone number.

I am stuck in a silly loop and I cannot verify my account and I cannot change anything...

Please can someone help me and tell me how to change the country that is tied to my account from UK to Bulgaria ?

g_vasilevski · ‎05-07-2020

Hi Esther,

Your country is now updated, thank you.

~ Goran

estherwebdev · ‎05-07-2020

Thank you very much but I still have a problem - my phone number is supposed to be +359893689922

I have no acces to the UK phone any more.

g_vasilevski · ‎05-07-2020

Hi Esther,

One of our team members will reach out to you via ticket as soon as possible and assist you further with your phone number. Thank you.

~ Goran

samjnr · ‎05-07-2020

I’m setting up my profile and my location is Ghana but I’m unable to change the country from United States to Ghana.

AveryO · ‎05-07-2020

Hi Samuel,

A member of the team will reach out to you with more information about your account.

~ Avery

90590de3 · ‎05-07-2020

Hi, Upwork team.

I am German, living in Munich.

But when I try to create freelancer account here, Upwork does not allow me to set my country to German.

It just freezes at "United States".. I attached the screenshot.

Would you fix this please?

Best.

AveryO · ‎05-08-2020

Hi Bruno,

I have updated your country to Germany as requested.

~ Avery

3552606e · ‎05-09-2020

Hello,

I have been a client on upwork for a while, however, recently tried to make a freelancer account as well. For some reason my country is pre-set to Pakistanh when I live in New Zealand. It wouldn't let me change it. How can I change it to New Zealand?

https://www.upwork.com/ab/create-profile/introduce-yourself/

Thanks,

Jawad

AleksandarD · ‎05-09-2020

Hi Jawad,

Your country has been updated to New Zealand as requested. Let us know if you need further assistance.

Thank you.

~ Aleksandar

madezzati · ‎05-10-2020

Hi, I live in Turkey but for some reason my country is set to United States and I can't change it.

is there any way to fix that?

AleksandarD · ‎05-10-2020

Hi Mad,

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar

1248771b · ‎05-10-2020

I need to change my Country to United Arab Emirates . I cannot change it currently .Please Help ASAP

lucaswilde · ‎05-10-2020

I have the same problem, need to change from US to UK, can you help?

JoanneP · ‎05-10-2020

Hi Lucas,

Your country has been updated to UK. Thank you!

~ Joanne

1248771b · ‎05-10-2020

I need to change my Country to United Arab Emirates . I cannot change it currently .Please Help ASAP

AleksandarD · ‎05-10-2020

Hi Carl,

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar

morgannelly · ‎05-10-2020

I created my account while schooling in USA and now I'm back in my country (Nigeria) and my location seems to be stuck in USA. I'll like to change my location to Nigeria.

JoanneP · ‎05-10-2020

Hi Nelly,

Your country has been updated to Nigeria. Thanks!

~ Joanne

anakaptan · ‎05-11-2020

Hello,

I have a similar problem. Could you please help me out with location/phone number coding change? I’m currently in Poland.

Thank you in advance!

Best,
Ana

BojanS · ‎05-11-2020

Hi Anastasiia,

Your country has been updated to Poland. Feel free to add the rest of the information on your profile.

Thank you!

~ Bojan

adamhazouri · ‎05-11-2020

Hi ... I've been invited to upwork by a client. I have registered while I was using a vpn and I couldn't continue submitting my profile due to location and phone number verification. Any Idea how I can change my country to Malaysia?

AleksandarD · ‎05-11-2020

Hi Adam,

Your country has been updated to Malaysia as requested. Let us know if you need further assistance.

Thank you.

~ Aleksandar