Jan 18, 2018 10:47:56 AM by Tilde S
I signed up for Upwork while I was travelling but didn't finish my profile. My country is set to Serbia but I now live in the US. Every time I try to access the account settings page to edit location it just redirects me to the "create profile" page. How am I meant to change my country before submitting my profile for review?
Solved! Go to Solution.
Jan 31, 2022 12:06:07 PM by Andrea G
Hi all,
This thread has been closed from further replies due to its size and because the information shared here is now outdated. We appreciate your participation in the Community.
Thank you!
Apr 10, 2019 03:55:11 PM by Bernardo V
Hello Goran,
I need exactly the same help.
My country is set as United States, I want it to change to Brazil
Apr 10, 2019 11:16:33 PM by Avery O
Hi Bernardo,
The team will reach out to you with more information about your account.
Apr 10, 2018 09:38:53 PM by Go A
Hi,
When I was opening my upwork account, I overcome to choose country and it was stay there by default country USA. But My country should be India. So I can not complete the verification process. Please Help me out this problem, so I can verify my profile & apply for Jobs. It's Really urgent. If anyone can help me. I would be in debt to him/her. Please Help me out.
Apr 10, 2018 09:48:24 PM by Virginia F
The California street address isn't a default. How did that address appear?
Apr 10, 2018 11:43:09 PM by Avery O
Hi there,
Please know that you will not be allowed to sell your services as a company on your freelancer account. If you want to sell your services on Upwork as a company, please create an Agency account to be able to bid for job posts as a company.
You may read more about managing an agency on this help article.
The team will follow up with you via email about your profile information.
Mar 16, 2019 03:58:11 AM by Teresa D
I am having same problem. My official address for billing purposes is in USA but I am currently in India with an India phone number so i am not able to complete the verification process as it will not allow me to enter my India number for verification code.
Mar 16, 2019 05:26:03 AM by Goran V
Hi Teresa,
I just updated your country, feel free to update the rest of your address now. Thank you.
May 13, 2019 07:45:55 PM by Linda H
Hello, i am having the same issue as stated in this feed. I am trying to set my account up and it was set to US where i am from, however, i am now living in Bolivia. I now only have a Bolivian number for the verification process and i cannot seem to change it to Bolivia. Please advise. Thank you!
May 13, 2019 10:26:41 PM by Avery O
Hi Linda,
Your profile's country is now updated to Bolivia. Please update your address to correctly reflect where you are currently located.
Apr 12, 2018 09:43:20 PM by Karina K
I can't change my country from the United States to Russia during the profile creation. Can you help me with that?
Apr 13, 2018 12:53:52 AM by Avery O
Hi Karina,
Your country has already been updated from U.S. to Russia.
Apr 18, 2018 02:50:54 AM by Rabeharisoa R
I've also the same problem now, I can't change my country because it's already mentioned "Albania", I can't write "Madagascar", so I can't finish to fill in my profil formular.
Apr 18, 2018 03:07:18 AM by Goran V
Hi Rabeharisoa,
Our team updated your country, feel free to add the rest of the information on your profile. Thank you!
Apr 29, 2018 01:29:38 AM by Michaela S
Hello,
I would like to see if I can change my country. (I split my time between Oman and the United States. I work in both/travel frequently, however the majority of my time is in Oman.) I put in the US initially, however I would like to instead change to Oman. How can this be done? Only solution I saw was to delete the account and start over again, however, it looks like deleting the account is also proving a bit tricky. Could someone please assist me with this?
Apr 29, 2018 03:14:45 AM by Joanne P
Hi Michaela,
Your country has now been updated to Oman. Thank you!
May 7, 2018 02:41:49 AM by Robert R
My country is stuck on United States. I now live in Mongolia. Can it be changed?
May 7, 2018 02:50:51 AM by Goran V
Hi Robert,
Our team has updated your country to Mongolia, feel free to update the rest of the address. Thank you!
May 18, 2018 08:11:50 AM by Pauie S
Hi! While signing up, my country has defaulted to US. Please help me change it to Philippines. Thanks!
May 18, 2018 08:37:16 AM by Valeria K
Hi Pauie,
Your location setting has been updated. Thanks!
May 20, 2018 10:27:17 AM by Vincent M
Hi, Could you change my country from United States to Argentina? I am residing in Argentina though I filled out my country as if it was my nationality which is U.S.A. and I can no longer proceed because I need to verify my telephone which is Argentinain based.
May 20, 2018 10:39:48 AM by Bojan S
Hi Vincent,
Your country has been updated to Argentina. Feel free to add the rest of the information on your profile. Thank you!
Jun 6, 2018 10:57:45 AM by Amanda F
This all makes me wonder how many freelancers are set on US when they aren't actually in the US and getting to see jobs that I no longer have access to see.
Jun 18, 2018 02:02:06 PM by Carlos Eduardo V
I can't change my country neither!
Actually, I don't know why it's locked in USA, but I would like to change to Brazil.
Jun 18, 2018 03:06:17 PM by Ryan C
Hello Carlos,
I just changed your country to Brazil. You may now update your address information correctly. Thank you!
May 24, 2020 09:44:33 AM Edited May 24, 2020 01:52:35 PM by Joanne P
I accidentally chose USA while signing up and can't change it to Russia now, my email is
**Edited for community guidelines**
May 24, 2020 01:53:44 PM by Joanne P
Hi Nurbek,
Your country has been updated to Russia as you have requested. You may now continue adding the rest of your profile information. Thank you!
Apr 13, 2018 11:23:41 AM by Maria Belen A
Been trying to sign up today to Upwork, but I can't complete the application without changing the country. It's currently locked to Albania, and I cannot access settings yet to change it. I currently reside in Canada.
Apr 13, 2018 12:16:52 PM by Nina K
Hi Maria,
Your country should now be reflecting Canada. Please go ahead and complete your address information and let us know if you run into any issues with this, thanks!
May 20, 2018 04:47:18 PM by Andrea A
Hello Nina! I just created my UpWork session and I don t know why the country is locked (and in grey colour). It puts automatically "Bolivia" and I cannot change...that's a problem cause then all the information (address, studies) is related to Bolivia in this case and I am from Uruguay.
Please let me know how can we arrange this problem.
Thank you!
Regards,
Andrea
May 20, 2018 05:10:54 PM by Jo-An B
Hi Andrea,
Country has been changed to Uruguay. Please continue to complete your profile and let us know if you need further assistance.
Jul 16, 2018 07:27:12 AM by Benjamin M
Hi,
I have the same issue as the other two in this thread, country has been locked to America when I'm in the UK (and chose that option during initial sign-up). Please change it so I can continue sign-up, thanks.
Ben
Mar 3, 2019 10:26:13 PM Edited Mar 3, 2019 11:07:02 PM by Avery O
Hi I need to change my country from USA to India can you help me in doing same my I’d is **edited for Community Guidelines**. i had messaged you earlier regarding same it’s not yet sorted out
Mar 3, 2019 11:09:07 PM by Avery O
Hi Amruta,
I can see you already have an open ticket for your request. The team will reach out to you with more information about your account through your open ticket. Feel free to follow up should you have more questions or need clarification about your account.
Jun 21, 2018 06:12:54 AM by Lawal O
I am unable to change the country of residence to Nigeria from Algeria in my profile creation.
Jun 21, 2018 06:23:15 AM by Goran V
Hi Lawal,
I just checked your account and you were able to update your country to Nigeria, if you need further help let me know. Thank you!
Jul 1, 2018 08:19:16 AM by Shamsul Islam S
I am new to upwork. I made a mistake while sign up. I am from Bangladesh but I I've selected United States as country and I can not change it now also can not verify my mobile number.
Is there any way to change the country and mobile number?