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0bd2ed7f
Community Member

Can't edit profile name

Hi,
I created my Upwork account via Google authentication, and you retrieved my first and last names from Google, which are not correct.
Now, I want to change my first and last names to the real ones, but I can't.
When I try to edit it through the settings, the name does not change and I do not receive any error message!
Thank you
1 REPLY 1
ArjayM
Moderator
Moderator

Hi There,

 

We saw your post in the community and converted it into a support ticket to give it the attention it deserves. Technically, your profile name must be your real name and should not be edited after you've created your account. 

 

Once your case is thoroughly reviewed, we'll have one of our agents contact you with more information and further assistance.

 

~ Arjay
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