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Daphne's avatar
Daphne C Community Member

Can't fill in my city

Hi

 

I'm from Singapore, and it in itself is a city.

There is no option or "drop down" list for me to fill in the city.

 

Does anyone has similiar issues?

 

Thank you.

 

261 REPLIES 261
Hiu Chun's avatar
Hiu Chun L Community Member

Other freelancers from Singapore would list Singapore as both country and city... I know it doesn't really make sense though.

Daphne's avatar
Daphne C Community Member

I did that, but it doesn't accept the answer...

 

Thanks for your advise.

Avery's avatar
Avery O Community Manager

Hi Daphne, 


I just checked your account and it looks like you were able to add Singapore as a city. Let us know if there is anything else we can help you with!


~ Avery
Stacy's avatar
Stacy S Community Member

Hi, I have the same issue. Can't fill the city and there is no drop down list.

Am from Mauritius

Goran's avatar
Goran V Retired Team Member

Hi Stacy,

Please clear your cache and cookies or log in with another browser and add your city. If the drop down menu still is not showing let me know, thank you!

~ Goran
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Dimitris's avatar
Dimitris T Community Member

I cannot fill in my city too. I live in Patras, Greece . Please help.

Nastya's avatar
Nastya K Community Member

hi i have the same issue, i cant fill my city name 

 

Luiggi's avatar
Luiggi R Retiring Moderator

Hi Nastya,

 

I see that you were able to add Kiryat Gat as a city. Let us know if there is anything else we can help you with!

~ Luiggi
Nastya's avatar
Nastya K Community Member

hi,

yeah i added that city just to let me continue with the profile edit, but i want to change it to a city that called - kiryat bialik and i cant find it. 

and the second question how can i edit the city after that? 

 

Luiggi's avatar
Luiggi R Retiring Moderator

Thank you for clarifying, Nastya. We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

~ Luiggi
Silky's avatar
Silky S Community Member

  • Hi

     

    I'm from Waldorf, USA.

    I am facing the same problem.

     

    Please advise. That would be appreciated.

Silky

Goran's avatar
Goran V Retired Team Member

Hi Silky,

One of our team members will reach out to you directly and assist you further via ticket, you can access your tickets on this Link. Thank you.

~ Goran
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T Lum's avatar
T Lum N Community Member

Hi, I have the same issue. Can't fill the city and there is no drop down list. Am from Yangon but now live in Ho chi minh city

Goran's avatar
Goran V Retired Team Member

Hi Jamie and Lum,

Just to confirm, did you tried typing your address with your city included on the address line? Thank you.

~ Goran
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Jamie's avatar
Jamie P Community Member

yes I tried it on the first and second line of my address but doesn't work

Michael's avatar
Michael S Community Member

Hi all,

I am based in Singapore but cannot add the city to my profile as it does not recognize the city. So I start typing and wait that it searches for the city. However, it does not find anything. What can I do to finish my profile?

Thanks

Michael

Goran's avatar
Goran V Retired Team Member

Hi Warda, Jamie and Michael,

Our team will reach out to each of you directly and assist you further. Thank you.

~ Goran
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Adam's avatar
Adam O Community Member

Hi, 

Me too Please! I am from the Prague Czech Republic. Thanks

Bernadette's avatar
Bernadette A Community Member

Hi,

 

I also have a problem adding my City in my profile. Need your help please. 

Avery's avatar
Avery O Community Manager

Hi Bernadette, 


When adding your location, please type in your address in the first address field. The different address should populate as options in a drop-down menu as you type your address. Please select your address from the list. Once selected, the rest of the fields will auto-populate. 

 

Before doing this, please try accessing your account in a different browser. Let us know if you will need further help with anything. 


~ Avery
May's avatar
May M Community Member

i can't add city in my profile please check the attachment

Goran's avatar
Goran V Retired Team Member

Hi May,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your address. Thank you.

~ Goran
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Danielle's avatar
Danielle R Community Member

Hi there 

I am not able to find my city to be able to complete my profile. 

Joanne's avatar
Joanne P Retired Team Member

Hi Danielle,

 

I've escalated your concern to the team. One of our agents will reach out and assist you directly via a support ticket.

~ Joanne
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