Jul 5, 2022 12:49:16 PM by Rose Ann H
Hi,
I added some professionals to my network connection, and they added me to their connection but I can't send them a message.
The error says:
"Failed to get user organizations."
Thanks for your help!
Solved! Go to Solution.
Jul 5, 2022 02:15:45 PM Edited Nov 22, 2022 09:29:34 AM by Valeria K
Hi Rose Ann,
We truly appreciate you reaching out and bringing this matter to our attention. I have checked and found that our engineering team is already aware of this error and is working on resolving it. We'll keep this thread updated with more information. We seek your patience and utmost understanding while sorting this out for you. Thank you!
Update: This issue has been fixed and the error should be showing when messaging members of your network. We appreciate your patience while our engineers were addressing this issue. We'll be closing this thread since the issue has been resolved.
Jul 5, 2022 02:15:45 PM Edited Nov 22, 2022 09:29:34 AM by Valeria K
Hi Rose Ann,
We truly appreciate you reaching out and bringing this matter to our attention. I have checked and found that our engineering team is already aware of this error and is working on resolving it. We'll keep this thread updated with more information. We seek your patience and utmost understanding while sorting this out for you. Thank you!
Update: This issue has been fixed and the error should be showing when messaging members of your network. We appreciate your patience while our engineers were addressing this issue. We'll be closing this thread since the issue has been resolved.
Jul 5, 2022 03:36:05 PM by Rose Ann H
Hi, thanks for getting back to me. When do you think this could be fix?
Jul 7, 2022 05:47:15 AM by Rose Ann H
When are you going to fix this? I'm still receiving the same error
Jul 8, 2022 08:07:50 AM by LIYAQAT M
Unable to send a message to a freelancer which are on my network. It pop up a message Failed to get user organizations.
Can anybody can hep me?
Jul 12, 2022 12:46:41 PM by Jeannie S
Hi Rose,
Have you found a solution to this issue? I am now experiencing the same problem.
Jul 12, 2022 01:05:07 PM by Rose Ann H
Hi Jeannie,
Not yet. I tried to follow up but still no solution. 😕
Jul 15, 2022 07:22:35 AM by Adnan A
Same issue!
There is still no fix. Upwork needs to fix this feature on a priority basis
Jul 15, 2022 10:41:57 AM by Rose Ann H
Automatically marked as solved though they are not yet giving solution on this.. ☹️
Jul 18, 2022 03:28:31 AM by Al H
Getting the same issue here right now. Makes the whole network section pointless?
However, I just saw this thread marked as solved, so I followed the amazingly informative solution which was clearly not a copy-paste job, but sadly it didn't seem to have solved the issue for me. I'm glad it did for whoever accepted the solution though!
Jul 18, 2022 06:50:33 AM Edited Jul 18, 2022 06:52:04 AM by Ravikant R
I am getting this error even now. Has there been a fix for this yet? This is a hindrance. A big one when it comes to the feature "Your network". Also, why is this marked as "Solved"? The "Solution" response takes me to "Our team is working on this." That is not a solution.
Jul 19, 2022 04:12:20 AM by Nithin S
Hi, I'm also facing the same issue still. Did they update anything?
Jul 19, 2022 09:03:06 AM by Rose Ann H
Hey guys, it's working now on my end. Try it out! Thanks upwork.