Can't submit support request

[44f45fa9]

Hello,

I'm trying to gain access to an old account of mine (other e-mail), but whenever I try to submit a support request it just shows a blank page.

[JoanneP · Accepted solution]

Hi Charlie,

I have requested the assistance of our team. One of our agents will assist you directly via a support ticket.

[faisal-muhamma]

Hi,

   I have arequest open 45105994, there is no reply for almost 5 days and the support / chat bot wont let me connect to support agent or create a new ticket. I asked for update on the request but no reply from support. What should I do?

thanks for all the help.

Imran

[LuiggiR]

Hello Muhammad,

I'm sorry for the delay in getting back to you. The team has recently shared an update with you via your ticket. Kindly refer to it for more information, and don't hesitate to follow up with them if you have additional questions.