Cannot log in to the Upwork Desktop App

[#1]

For the past weeks, I have been trying to access the Desktop App and it always appears the same message: "An unknown error has occurred".  I use the same credentials to access via browser and I have no problem there. Does anyone know what can I do? The support page redirects me to more articles that don't solve my problem.

Thank you!

[#2]

Hi Raymundo,

I shared your report with our team and one of our agents will reach out to you directly via a support ticket to assist you further. You can access your ticket on this page.