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Alexis's avatar
Alexis E Community Member

Cannot login

I had to create another account to send this message! I am trying to login with my gmail but when I do sign-in, it gives me the following error: "Google account a...1@gmail.com is not recognized for Google Sign-In on Upwork. Please make sure you are using the same account that you have previously linked." and If I try to sign up with google account, it says account already exists! Also tryied to login with email and it gives me "Oops! Username is incorrect." Also tried to reset passowrd and it says "Invalid username or email" I don't know what's wrong. Could you plz help with this issue?
1 REPLY 1
Annie Jane's avatar
Annie Jane B Retired Team Member

Hi there,

 

Thank you for reaching out to us. Could you please send me a PM with the details of the account that needs restoring? Just click on my name and click on "Send message."


~ AJ
Upwork