Change sign in method

[de6246d7]

Hello

please I created my Upwork account with my Apple ID and now I can't login to desktop

I want to change the sign in method to email or Google sign in

how do I do this please ??

[JoanneP]

Hi Nguyen Khuong,

I've escalated your concern to the team. One of our agents will reach out and assist you directly via a support ticket.

[ffb754b7]

I need to change my login method as well. Thanks.

[759e32fa]

Hi Ahmed,

Thank you for reaching out. To change your login method, just go to this Settings > Password & Security > click on the pencil icon to nominate a password:

[d4fdbeaf]

Please someone help me 

I want to change my sign in method from appleID to gmail

how can I do this please

[ArjayM]

Hi Faraz,

You may switch through your preferred services by going to Settings> Connected Services> Disconnect from your Apple Sign-in Connection. Then, you may proceed with Google Sign-in by clicking the "Continue with Google" button. Please see this screenshot for your reference. Let us know if you need further assistance.

[b7cb9690]

Same here. How can I change it???

[759e32fa]

Hi Bertus,

Thanks for reaching out. You may switch through your preferred services by going to Settings> Connected Services> Disconnect from your Apple Sign-in Connection. Then, you may select other sign-in options available such as Google or if not, you don't need to select anything and just use the email address you registered to sign in.

[32125d28]

Hi Annie, this doesn't seem to work. It just brings up a screen to ask for your existing password to edit your connected services and as there was no password set (i.e. I set up the account using AppleID), you can't proceed past this page. Is there an alternative approach available?

[32125d28]

Hello, I have a similar issue - just want to change my AppleID login to be a regular password. There seems to be no way to setup a support ticket from the support ticket page, just to track existing tickets. Can anyone assist or recommend how to reach a customer support agent or raise a ticket? Thanks!

[ArjayM]

Hi Lee,

Have you tried switching through your preferred services by going to Settings> Connected Services> Disconnect from your Apple Sign-in Connection? Then, you may select other sign-in options such as Google; if not, you don't need to select anything and use the email address you registered to sign in.

Let us know if you need further assistance after trying these steps; we'll look further into that for you.

[32125d28]

Hi Arjay, this doesn't seem to work. It just brings up a screen to ask for your existing password to edit your connected services and as there was no password set (i.e. I set up the account using AppleID), you can't proceed past this page. Is there an alternative approach available?

[LuiggiR]

Hi Lee,

Thank you for following up with us. We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[d05f490e]

Hi, I am facing the same problem.

I need to disconnect my Google account but it is not possible from settings because it asks me for a password that I have never created. How can I solve it?

[PradeepH]

Hi Carlos,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

- Pradeep 

[155cde84]

Hi, I am facing the same problem.

I need to disconnect my Google account and login via email and password.

[NikolaS]

Hi Anastasiia, 

Thank you for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page.