Contract ended issue- at middle of the development. please help me!

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on my chatbox, A message is shown from the Upwork side "contact ended" but our development is in the middle. how we can resolve this issue.

here is the screenshot 

**Edited for Community Guidelines**

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Hi Anshuman,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you as soon as possible via a support ticket to assist you further.