May 15, 2024 01:46:06 AM by Lama K
i have made duplicate accounts and both acounts for freelance and clients accpunts
one account under the email la********@gmail.com
and another under la******@crimx.studio
i closed the first accounts because i no longer use it which is:la*********@gmail.com
but i want to use the email la*******@gmail.com for the la******@crimx.studio account
i tried to change it manaully but it didn’t work because it says the account is in use
i talked to the chat support but of course it was a robot who couldn’t solve the problem
i need help urgently
May 15, 2024 03:03:34 AM by Nikola S
Hi Lama,
Thank you for reaching out to us. I’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.
May 15, 2024 04:12:12 AM by Lama K
i don't have access to the email on this account that is why i want to change it
can you please have them reach out to me on here?
May 15, 2024 04:38:50 AM by Luiggi R
Lama, no worries. The team will be contacting you through this account you are using to post.