Feb 3, 2018 12:14:34 PM by George L
Hello, i'm not able to verify my email.
The link of the verification mail is not working, landing to a page with a message.
I have tried two/three times with email resend but no luck.
Email verification failed!
Please make sure that you have copied and pasted the entire URL from your email in your browser.
If you are still having trouble verifying your email contact customer support.
Thanks
Solved! Go to Solution.
Dec 2, 2022 05:55:08 AM Edited Jan 13, 2024 06:06:19 AM by Pradeep H
Hi Muhammad,
If you need help verifying your email, we’ll need to ask you to confirm some private account details in order to help you. At Upwork, protecting your privacy is our priority. With this in mind, it would be best if you reach out directly to our support team so they can assist you within a private and secure channel of communication.
How do I reach a human in customer support?
Jan 14, 2023 06:03:11 AM by Sophie A
You cannot request verification. You will get the email when Upwork decides.
You will also need to create a complete profile. Now there is nothing to verify.
Jan 14, 2023 06:29:22 AM by Annie Jane B
Hi Sarah,
Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. Please note that a corresponding email will be sent to you in 24-48 hours.
Feb 3, 2023 12:25:15 PM by Tumkanet Q
i have been trying for verification mail but i am not receiving .
Feb 3, 2023 01:40:06 PM by Arjay M
Hi Tumkanet,
Firstly, we appreciate your interest in starting your career with Upwork! I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets and coordinate with the team here.
Feb 20, 2023 08:09:26 PM by Shihab A
I want to sign up on upwork first time. but i don't get any email for verify my account.
PLease help me
Feb 20, 2023 08:42:01 PM by William T C
Shihab,
Check both your spam filters and spam folder. On occasion Microsoft Outlook will place my Upwork emails in a spam folder because I have strict filters. Have a great day!
Mar 7, 2023 03:26:16 AM by Saba N
I didn't receive any verification email even after re-sending it so many times
Can you please help me .
Mar 7, 2023 09:04:35 AM by Annie Jane B
Hi Saba,
Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.
Apr 11, 2023 05:50:45 AM by Erisilda K
Hello, I am not receiving the link of mail confirmation, since one week even if I have tried many times
Apr 15, 2023 10:47:24 AM by Sales N
Hi,
I have created my profile, though still am getting Alert on page to verify the email.
If I click on send verification email, the email is never received.
However, welcome email and Daily Digest are being received.
Can support team look into?
Apr 15, 2023 02:46:41 PM Edited Apr 15, 2023 02:46:57 PM by Annie Jane B
Hi there,
Thank you for reaching out. I can see that you've already raised a support ticket regarding your concern. You can access your support tickets here. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.
Apr 25, 2023 04:48:09 AM by Saira K
I've sent verification email several times but i am not receiving it. Its not in any other folder too. Im stuck on this step. Please assist.
Apr 25, 2023 11:20:54 AM by Annie Jane B
Hi Saira,
Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you via a support ticket to assist you further. You can access your support tickets here.
Apr 27, 2023 12:19:23 AM by Saira K
Ive recieved your mail regarding my issue. My email ID is correct as im receiving other mails from upwork but not verification email.
Apr 27, 2023 03:39:58 AM by Pradeep H
Hi Saira,
Thank you for your message. I checked your account and noticed that you have already responded to the support ticket initiated by our team. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.
Thank you,
Pradeep
May 1, 2023 01:26:20 PM Edited May 1, 2023 02:34:24 PM by Mahmoud W
Hello,
I am trying to create a new account. the problem I found this message "This email is already in use"
and when i am trying to forget my password account or login, I found this message "Oops! Username is incorrect."
May 1, 2023 04:20:53 PM by Kishor K
Hello Upwork community, I'm looking for suggestions on improving my Upwork profile.
https://www.upwork.com/freelancers/~01f29fb2bc6ca82372
I sent many proposals but did not get a job. Please review my profile and give feedback.
May 15, 2023 01:04:04 PM by Rachel G
My email verification is not working. I am unable to post my job or invite anyone to review the job posting. Your website keeps taking me back to the email verification page. Yes, I checked my spam filter and junk folders. I'm feeling a little frustrated. I really would like to use your service if I can get it to work properly. Could someone help me?
Thank you.
May 15, 2023 03:28:56 PM by Arjay M
Hi Rachel,
I tried and wasn't able to replicate the issue you're describing. I can actually see that you were able to get in contact with a freelancer for an interview. Could you please try using a different browser or the incognito mode of the current one? You may also try clearing your cache and cookies. Let us know if the issue persists with a screenshot of what you can see from your end and we'll look further into that for you.
May 17, 2023 02:39:45 AM by Abhay K
Hi, I'm unable to verify my email. I have tried resending the verification link multiple times and checked my junk/spam folder as well. Would be grateful if i could be provided with some assistance.
Regards,
Abhay
May 17, 2023 05:43:26 AM by Annie Jane B
Hi Abhay,
Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you via a support ticket to assist you further. You can access your support tickets here.