Feedback removal after losing top rated status

[saadbaloch07]

Good day, 

 how do I remove a particular contract feedback from my JSS, since I lost my top rated status but it's only been less than a week, I guess I could still use the feedback removal perk, I just don't know how can I go about it because the chat support team isn't responding.

Thanks

[ArjayM]

Hi Muhammad,

I’ve escalated your community post to a support ticket to give your request the attention it deserves. One of our agents will be in touch with you soon on this page to assist you further.