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Stan's avatar
Stan G Community Manager

Freelancer Plus questions

Have any questions about Freelancer Plus?  Check out the landing page  Still have questions? Please comment on this thread.

250 REPLIES 250
Abdujalil's avatar
Abdujalil K Community Member

Why can't I buy a plus subscription/

I have enough money on my card, but I can't make a purchase

Pradeep's avatar
Pradeep H Moderator

Hi Abdujalil,

 

Thank you for your message. I checked your account and I see that your card is in a declined state. Could please contact your card issuing bank to check the permissions to complete international transactions? 

 

Thank you,

Pradeep

Abdujalil's avatar
Abdujalil K Community Member

Why can't I buy a plus subscription/

I have enough money on my card, but I can't make a purchaseimage_2023-06-26_12-52-46.png

Alshimaa's avatar
Alshimaa A Community Member

I have changed my membership to freelancer plus, but I can't see the client's name in (About the client)

and the one-on-one coaching still locked.
Screenshot 2023-06-26 130751.pngScreenshot 2023-06-26 130727.png

Alshimaa's avatar
Alshimaa A Community Member

The problem is still there after 50 hr. Of subscription 😭😭 please help

Nikola's avatar
Nikola S Moderator

Hi Alshimaa,

 

I apologize for the inconvenience this has caused. I would like to let you know that the issue should now be resolved. Could you please check again if you are able to access One-on-one coaching? 

 

~ Nikola
Alshimaa's avatar
Alshimaa A Community Member

Yes, thanks, I applied for it.

But still the client name does not appear

 

Joseph's avatar
Joseph A Community Member

Hi. Please I can't see my Freelancer Plus Perks like one on one coaching, and the other perks. I can't even get certifications too. Please look into it, thanks.

Michael B's avatar
Michael B H Community Member

Is Freelance Plus a subscription that allows one to easily cancel a year-long commitment?

Craig's avatar
Craig P Community Member

Hi,

 

 

My Question why can i join Freelancer plus group do i have to be a member to the freelancer plus upgrade to join?

 

Nikola's avatar
Nikola S Moderator

Hi Craig,

 

Yes. To join the Upwork Freelancer Plus group you should be on the Freelancer Plus plan. You will be automatically invited to join by email approximately 72  hours after signing up for membership.

~ Nikola
Aibulat's avatar
Aibulat T Community Member

Hello there 🙂

About a week ago i bought Plus, still nothing in the tab

aibulat_0-1687970727230.png

 

Aimed Eddine's avatar
Aimed Eddine K Community Member

In the Upwork Plus membership program, it is mentioned that members will have the opportunity to "skip the line" for an Upwork certification. I understand that this certification is typically invitation-based. Does buying a membership guarantee an invitation, or does it simply mean that you will be able to take the certification test more quickly once you receive the invitation?Screen Shot 2023-06-28 at 19.27.13.png

Aimed Eddine's avatar
Aimed Eddine K Community Member

can anyone help

Daniel's avatar
Daniel B Community Member

I'm also looking for this answer. With the deadline being just a few hours away I'll have to bite the bullet and hope the answer is the right one! I can see a few people have asked about this in this thread. Any help is appreciated, thanks! 🙂

Aimed Eddine's avatar
Aimed Eddine K Community Member

I think we should just contact supprot 

Aibulat's avatar
Aibulat T Community Member

Hello there!

Still nothing on in Freelancer Plus tab, how long i need to wait?

aibulat_0-1688026421716.png

 

Aibulat's avatar
Aibulat T Community Member

Same with Freelancer Plus group, requested to join 6/21/2023, still nothing

Pradeep's avatar
Pradeep H Moderator

Hi Aibulat,

 

I have followed up with the team and they have already invited you to the Freelancer Plus Group.

 

Thank you,

Pradeep

Alessia's avatar
Alessia F Community Member

Hi!

I changed my subscription by choosing the Plus one, it said that I will receive a free consultation about my profile and how to improve it, but I can't find this option anywhere. Can you help me?

Shantanu's avatar
Shantanu P Community Member

Hey Alessia,

You can opt into coaching inside of your Community Profile. Once opted in, you will receive an invitation to connect with one of Upwork coaches via email. Once you’ve signed up, one of Upwork's coaches will reach out to you via email. 

Mitul's avatar
Mitul B Community Member

It says $14.99 /month * fee and in other side it says Includes everything in Basic and more. Join before June 30th to unlock exclusive new features for the next 3 months

so is $14.99 fee for 3 months if we join before June 30th?

Daniel's avatar
Daniel B Community Member

No it's $14.99 per month

Muhammad's avatar
Muhammad A Community Member

Greetings! I have a query related to upwork skills certifications. I have recently purchased upwork freelancer plus membership after which I got an email with perks which included this.

  • * Skip the line for Upwork Skills Certifications

I was recently invited for skills certification test by upwork on CodeSignal. Deadline for completing it is 6 July. But as now I  have purchased plus plan, would I take test or get upwork skills certification badge without taking it. 
Kindly guide me about it.

Gauravjeet's avatar
Gauravjeet S Community Member

Hi Upwork community,

 

It's been 48 hours, still, I am unable to see the Freelancer Plus benefits on my account.

It is still showing "Welcome! We're so glad you're here. Your new benefits will appear approximately 48 hours after signing up. If after 48 hours you still see this message, please let us know"

 

Also, what is the process of inviting our prospect to Upwork and avail this benefit "Enjoy a 0% service fee when you bring new clients to Upwork"?

 

Thank You!

Gauravjeet Singh

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